10841 - Business Process Analyst I

Location – Costa Mesa, CA

Company Overview

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

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Role Overview

Hyundai AutoEver America is seeking a Business Process Analyst I to join and support our In-Vehicle Infotainment (IVI) team in Costa Mesa, CA. The selected Business Process Analyst I will analyze, define, and develop the organization's business process methods and practices. They assess requirements for internal business processes, ensuring compatibility with organizational strategic goals and implement new processes, evaluate existing processes, and recommend optimal solutions and improvements. In addition, the Business Process Analyst I will use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis. Research industry trends for application of process improvement techniques and best practices. Additional roles & responsibilities will include, but not necessarily be limited to the following:

• Manage navigation business license and map purchase cost

• Support Mapcare invoicing and communicate balance account with customers (HMA/HACC/KUS/KCA)

• Enhance vehicle research and strategic planning reports in North America

• Forecast document for Sales/purchase monthly data

• Provide business intelligence through data collection and analysis based on expected customer sales

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Basic Qualifications

• Bachelor’s degree with a Financial major preferred or equivalent experience.

• 3 - 5 years of experience in quality assurance, engineering, or other related field

• Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)

• Non-professional experience using Connected Car Services such as OEM navigation systems from any car manufacturer

• Experience in automotive business industry, preferred

Preferred Qualifications

• Strong root-cause analysis skills

• Knowledge of IT security

• PowerPoint documentation and MS Office utilization capability above intermediate level, such as Excel

• Strong skills in working with clients and negotiating and influencing business decisions.

• Customer-centric and strong leadership skills - able to engage the internal/external needs to solve the concerns/challenges.

• Organized, detail-oriented, self-motivated, and ability to meet the deadlines

• Excellent oral presentation and writing skills

Salary Range - $72,940 - $104,302

In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.

Team Culture 

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:  

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.  

• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.  

• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.  

• Growth: We prioritize personal and professional growth, offering opportunities for learning and development.  

• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

  Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

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