Membership Specialist

Membership Specialist

The Membership Specialist is the primary growth driver for our community. You are responsible for sharing the UFC GYM mission, building relationships with prospective members, and helping them start their fitness journey through effective sales, outreach, and high-energy service.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

What We Offer

• Competitive base salary + commission & bonuses
• Comprehensive benefits: Health, dental, and vision insurance (for eligible employees)
• Growth: Tuition assistance and clear opportunities for career advancement
• Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)

Key Responsibilities

• Sales & Community Outreach
• Lead generation: Actively generate new leads through productive phone calls, community outreach, and social media engagement
• Appointment setting: Manage your sales pipeline to consistently hit daily and monthly appointment and guest goals
• The fitness tour: Deliver a world-class tour to 100% of guests, showcasing our MMA-inspired facility and training programs
• Closing: Confidently present membership options and help new members enroll in the plan that best fits their goals
• Member Experience & Engagement
• First impressions: Provide a welcoming, informative, and high-energy experience for every person who enters the gym
• Member integration: Follow up with new members after enrollment to ensure they are utilizing the club and meeting their fitness targets
• Brand ambassador: Represent the UFC GYM brand with authenticity and passion in the club and the local community
• Operations & Teamwork
• Collaboration: Work closely with the coaching and operations teams to ensure a seamless "hand-off" for new members
• Data integrity: Accurately track leads, guest data, and sales activity in the gym management system
• Club standards: Assist in maintaining a clean, safe, and professional environment for all members and guests

Qualifications

• Experience: Strong understanding of sales practices; previous experience in fitness, retail, or hospitality is highly preferred
• Skills: Excellent interpersonal communication and the ability to build rapport quickly with diverse groups of people
• Technical: Basic computer proficiency and comfort using lead management software
• Traits: A self-starter with a "can-do" attitude who thrives in a fast-paced, team-oriented environment

Compensation: $16.00 - $24.00 per hour

Train different, live different, work different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!