DirInfra Engineering

JOB DESCRIPTION

As part of our diverse tech team, you can architect, code and ship software that

makes us an essential part of our customers’ digital lives. Here, you can work

alongside talented engineers in an open, supportive, inclusive environment

where your voice is valued, and you make your own decisions on what tech to

use to solve challenging problems. American Express offers a range of

opportunities to work with the latest technologies and encourages you to back the

broader engineering community through open source. And because we

understand the importance of keeping your skills fresh and relevant, we give you

dedicated time to invest in your professional development. Find your place in

technology of #TeamAmex.

RESPONSIBILITIES

Responsible for leading engineering teams for MacOS, Browser, and Digital

Employee Experience for Digital Workplace.

Performs core leadership aspects to support the MacOS Operating System, DEX,

and browser.

 Strategically prioritize work for the team

 Managing vendor relationships

 Participates in current state system analysis, requirements gathering, and

documentation

 Supports configuration and implementation deployments to 100,000+

clients

 Contributes to the creation of technical design/implementation planning

 Supports requirements understanding and issue resolution

 Work with stakeholders on strategic efforts

 Operates the team in an Agile methodology

 Aligns strategy with Architecture

QUALIFICATIONS

Degree or equivalent work experience

 10 years of experience administering MacOS, Dex, or Browser

environments

 Advanced understanding of Microsoft Intune or Jamf

 Proven history of program delivery over multiple release cycles

 Strong written, verbal communications, presentation skills, leadership,

problem solving and analytical skills.

 Practical experience in effective time management, including the ability to

prioritize effectively.

 Proven collaboration skills along with the ability to influence without

authority

Preferred Qualifications

 Advanced troubleshooting

 Familiarity with Identity and Access Management

 Knowledge of Agile Practices