E-Commerce Specialist

Job Description We're seeking to fill an experienced E-Commerce Specialist to work hybrid ( Monday to Thursday from the office, Friday from home). This opportunity offers tremendous potential for advancement, ideal for someone seeking career development. The E-Commerce Specialist is a results-driven execution role focused on driving growth across our expanding portfolio of licensed toys, costumes, and consumer products. You are responsible for the day-to-day execution of sales and pricing strategies across Amazon, Walmart.com, TikTok, Shopify, and Faire. As a key member of the digital commerce team, you will act as a primary internal lead, maintaining daily contact with our full-service E-commerce agency to ensure alignment, track performance, and execute high-level account strategies as directed by the E-Commerce Sales Lead. Key Responsibilities: Platform Management & Troubleshooting: Account Operations: Execute all daily activities for Amazon (VC/SC), Walmart Marketplace, Shopify, Faire, and TikTok. Technical Problem Solving: Proactively troubleshoot platform-specific hurdles, including: Listing Health: Resolving suppressed listings or data errors. Compliance & IP: Managing Letters of Authorization (LOA) and Intellectual Property (IP) claims. Buy Box Maintenance: Monitoring and reclaiming Buy Box wins against competitors. Platform Integration: Oversee the technical handshake between sales channels and internal systems to ensure seamless data flow. Catalogue Oversight: Manage the end-to-end listing process, ensuring all SKUs are correctly identified and categorized.. Asset Coordination: Oversee the deployment of images, A+ content, and listing collaterals in alignment with brand guidelines. Continuous Improvement: Stay at the forefront of e-commerce innovation, including new AI tools, A+ content features, and platform updates. Inventory & Logistics Execution: Warehouse Liaison: Coordinate and track inbound/outbound shipments with our 3PL warehouse to ensure stock continuity. Inventory Planning: Support the E-Commerce Lead by monitoring stock levels and providing data for replenishment cycles. Logistics Tracking: Maintain real-time visibility on shipment statuses and resolve carrier or receiving issues. Data, Forecasting & Reporting: Sales Analysis: Utilize Microsoft Excel to generate high-level retail sales reports and performance tracking. Forecasting Support: Prepare historical data, comparative analysis, and competitor benchmarks to assist the E-Commerce Lead in projecting sales volume and profit for new and existing products. Market Intelligence: Conduct ongoing research into competitor distribution, new launches, advertising tactics, and consumer trends across social and digital platforms. Marketing Execution: Work closely with the marketing team to execute e-comm-specific initiatives across Facebook, Instagram, TikTok, and other social channels. Brand Alignment: Ensure all platform activity remains strictly in line with licensing category development and brand strategy. Administrative Excellence: Facilitate meeting recaps, wrap-up documents, and professional resolution of customer escalations. Requirements: Education & Experience: Minimum of two years of professional experience in e-commerce. A degree featuring coursework in Digital Marketing, Economics, Finance, Mathematics, or Computing is highly preferred. Platform Expertise: Proven experience executing sales and marketing strategies on Amazon (Vendor and Seller Central) is required. Hands-on proficiency with Shopify, WordPress (Woo), and Walmart Marketplace is a significant advantage. Analytical & Technical Mastery: Advanced Excel Skills: Must be highly proficient in MS Office, specifically using Excel for complex retail sales analysis, data manipulation, and reporting. Research Savvy: Skilled in internet research and competitor benchmarking to extract actionable market insights. Industry Passion: A genuine interest in entertainment licensing, consumer products, and the toy industry. You stay curious about new retail trends, AI tools, and platform innovations (like new A+ content features). Operational Mindset: Detail-Oriented & Organized: A zero-error approach to managing product SKUs, pricing, and platform compliance. Trouble-shooter: The ability to navigate complex platform issues (LOA’s, IP claims, Buy Box) with persistence and precision. Soft Skills & Adaptability: High-Energy Self-Starter, proactive work ethic with the ability to move projects forward independently while keeping the E-Commerce Lead informed. Team Player: Collaborates effectively with internal marketing teams and external agency partners. Remaining calm in unexpected situations: Flexible and capable of multi-tasking to meet strict deadlines in a fast-paced, high-volume environment. Additional information Comprehensive compensation package including competitive salary commensurate with experience, medical, dental, and vision coverage, HSA/FSA, 401K with company match, company-paid basic life and AD&D insurance, paid time off, paid sick leave, performance bonus, and other valuable benefits. YuMe is an equal opportunity employer that employs individuals based on job-related qualifications regardless of race, religion, sex, national origin, age, disabilities, or any basis prohibited by law. Key Words E-Commerce Specialist, Amazon, Walmart.com, TikTok, Shopify, Toys, Direct-to-Retail, Consumer Products, Advertising, Marketing, Product Solutions, Promotions. #J-18808-Ljbffr YuMe Toys