Senior Business Solution Architect

About the Role Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are seeking a Senior Business Solution Architect to join our Customer Team in New York City. Responsibilities Design and implement solutions by mapping client requirements to the ShareDo platform through structured discovery. Configure workflows, forms, and templates in a low‑code environment while coaching clients on self‑sufficiency. Lead delivery across the implementation lifecycle, ensuring timelines and estimates are met. Own and evolve a specific solution area, defining best practices and driving innovation. Enhance accelerators (system modules) based on feedback, trends, and implementation insights. Advise on enterprise architecture, integrations, and data models to support scalable solutions. Recommend integration and data strategies aligned with system maintainability and growth. Influence product direction by feeding client insights into the roadmap. Support adoption through mentoring, training, and proactive engagement. Contribute to pre‑sales through demos and prototypes that showcase ShareDo’s capabilities. Travel to client sites and cross‑functional meetings (~20%). Qualifications Deep subject matter expertise in a commercial domain (e.g., legal process, insurance, corporate law) with a clear vision of best practices and a drive for continuous improvement. A hands‑on, delivery‑focused mindset, with the ability to dive into configuration details and take ownership of end‑to‑end solution delivery. Strong consultative skills, with demonstrated experience engaging senior stakeholders, leading workshops, and aligning business value with delivery priorities. Technical fluency in low‑code environments, with a solid understanding of system architecture and integrations, even if not a developer. A client‑focused approach to change management, with a passion for driving real‑world outcomes through training, mentoring, and sustained engagement. Demonstrated keen interest in improving your craft by using AI. Benefits Competitive salary range: $136,000 to $160,000 USD (plus possible variations based on region). Top‑tier health, dental, and vision insurance. Hybrid work environment with local Clions expected in office at least twice per week. Flexible time off policy, encouraged 20 days off per year. Employee Assistance Program (EAP) for you and household members, including counseling and online resources. 401(k) matching and Child Education Savings. Company recognition program acknowledging milestones at 3, 5, 7, and 10 years. Clio provides accessibility accommodations during the recruitment process. If you require an accommodation, please let us know and we will work with you to meet your needs. #J-18808-Ljbffr Themis Solutions (USA) Inc.