Senior Learning & Development Specialist

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview
The Senior Learning & Development (L&D) Specialist is responsible for executing, delivering, and coordinating enterprise learning programs, ensuring a seamless and high-quality learner experience.

This role focuses facilitation, program logistics, LMS administration (in partnership with Learning Operations), and reporting support across enterprise learning programs.

With strong attention to detail, the role executes orientation, onboarding, and development programming, ensuring smooth logistics, accurate tracking, and engaging participant experience. This includes scheduling, enrollment/assignment, communications, facilitation, LMS administration, and reporting support.

This role requires strong organizational and facilitation skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate communicates clearly with stakeholders and participants, ensures program logistics run smoothly, and consistently delivers a high-quality learner experience that reflects the Safelite Spirit.

What You Will Do

• Program Coordination & Logistics : Execute and coordinate enterprise learning programs including scheduling, enrollment/assignment, communications, participant tracking, and logistics.
• Facilitation : Facilitate engaging, high-quality learning experiences for new associates, managers, and leaders; in-person and virtual.
• LMS Execution : Manage LMS (Workday Learning) activities including course/session set up, attendance tracking, and maintaining accurate records and reporting. Serve as LMS support for the L&D Operations Manager.
• Reporting Support : Pull and analyze reports on participation, completion, feedback and share insights with the team to support continuous improvement.
• Content Support : Make minor updates to existing learning materials, partner with Instructional Design for larger content changes.

What You Will Need

• Bachelor's Degree in Adult Learning, Communications, Organizational Development, Human Resources, or related field, Required
• 4-6 years of proven experience in learning & development, talent development, or training, Required
• Experience facilitating training sessions (virtual and/or in-person), Required
• Experience coordinating programs, training initiatives, or events in a fast-paced environment, Required
• LMS experience, preferably Workday Learning
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Strong facilitation skills with the ability to engage diverse audiences in both virtual and in-person environments.
• Experience supporting LMS administration (e.g., Workday Learning), including course set up, enrollment/assignment management, and reporting.
• Strong communication skills and ability to interact effectively with stakeholders and participants.
• Ability to coordinate multiple priorities, manage timelines, and support program execution in a fast-paced environment.
• Strong organizational skills, including program logistics and file/content management.
• High attention to detail and commitment to accuracy and quality.
• Ability to track participation, completion, and feedback data and provide insights to support program evaluation.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams/SharePoint, Forms)
• Basic understanding of instructional design principles (e.g., ADDIE)

What You Will Get

• Competitive weekly pay and bonus opportunities.
• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.
• View all our health, wealth and life offerings at

Expected Work Location (In Office) : It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite #LI-JR2


Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work culture that values collaboration, innovation and dedication, we're the right company for you.


This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.