Quality Assurance Manager

Quality Assurance ManagerAnchor Glass Container Corporation, headquartered in Tampa, Florida, is a leading North American manufacturer of premium glass containers with five, strategically located production facilities throughout the US. Founded in 1983, Anchor serves many of the most iconic and recognizable consumer packaging brands in the beer, beverage, spirits and food industries. Anchor Glass Container Corporation strives to exceed customer expectations through unrelenting attention to detail. What we do goes beyond glass making. We find incredible meaning in all the small things that create enriching experiences for customers and consumers alike. Everything we do – creating, customizing, shipping, collaborating – we do with the customer's best interests in mind. Each solution is the result of a thousand-and-one details coming together in brilliant succession, thanks to our team of experts that do whatever it takes to make life easier and more enjoyable for our customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service all of your glass packaging needs, without the complexity and bureaucracy associated with larger suppliers. Excellence is in the details!Anchor Glass is an Equal Opportunity EmployerOversees inspection and testing of finished products to ensure adherence to established standard of strength, quality, and endurance. Also responsible for operation mechanical and electrical test equipment to check apparatus for conformance to standard requirementsMain Position Responsibilities:Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.Provide technical and statistical expertise to production operations.Formulate, document and maintain quality control standards and on-going quality control objectives.Create, document and implement inspection criteria and procedures.Statistical analysis of production operations to provide opportunity for continuous improvement.Maintain customer contact to include routine visits, technical support and follow up on AGC product quality relative to customer operations.Audit quality complaints and direct prompt and appropriate actions to ensure customer satisfaction.Employee Qualifications:BS/BA in Engineering field with 5-8 years of experience. ISO or SQF Certified. Lean /6 Sigma process improvement background. Ability to influence relationships with manufacturing plants and customers. Problem analysis and problem resolution skills and attention to detail. Rely on extensive experience and judgment to plan and accomplish goals. Proficient in Microsoft software including Excel, Word PowerPoint and Outlook. Familiar with a variety of quality concepts, practices, and procedures.