Food Service Clerk

Position Summary The Food Service Clerk maintains all food service cases, ensuring they are stocked, clean and ready for customers. The role requires daily stocking, inspection of shipments, customer assistance and adherence to food safety standards. Responsibilities Ensures cleanliness of food service cases, storage area and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping. Stocks food service cases; includes presentation of product, facing, filling and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy. Examines the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items. Responds positively to customer inquiries and assists customers with purchases, information and product selection; requires selling and cross‑selling of products. Receives, inspects and logs products for accuracy of shipment, temperature and quality. Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material and information on complimentary foods. Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks and hand trucks. Prepares various food service items; includes using the appropriate ingredients and proper cooking times for the product being made. Uses knowledge of scales and weight measures to accurately weigh and label products. Participates in pre‑inventory preparation; includes back stock and ensuring tags match products. Sustains a high level of product knowledge and product preparation. Walks department regularly to ensure an organized, sanitary and overall clean appearance at all times. Other duties as assigned. Education and Experience High school diploma or equivalency degree. Preferred 1–2 years grocery retail experience in Food Service department processes and procedures. Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities Must maintain the highest level of customer service at all times. Ability to adapt to the ever changing high volume retail while working in a cross‑functional team environment. Must have the capacity to take initiative when problems arise. Flexibility to adapt in a variety of situations. Must have advanced attention to detail with the capability to prioritize and meet deadlines. Excellent verbal communication and interpersonal skills for dealing cross‑functionally with peers and senior management. Ability to multitask and have excellent organizational skills is essential. Must be able to lead, support and contribute to team goals. Ability to work varied hours/days as business dictates. Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment. Must have basic knowledge of math, weights and measures. Must have skills working with all food service equipment such as knives, slicers, scales and ovens. Capability to cut and weigh various amounts of meats, salads and cheeses. Physical Demands Sit rarely 1–2 hours Stand continuously 1–8 hours Walk continuously 2–8 hours Drive frequently 2–4 hours Balance frequently 34–66% Bend occasionally 1–33% Climb (2–6 ft) occasionally 1–33% Crawl occasionally 1–33% Crouch/squat occasionally 1–33% Kneel occasionally 1–33% Reach (forward & overhead) frequently 34–66% Twist (45 degrees at waist) occasionally 1–33% Lifting/carrying 0–10 lbs. occasionally 1–33% 11–25 lbs. occasionally 1–33% 26–50 lbs. occasionally 1–33% 51–100 lbs. never 0% Repetitive motion right & left grasping frequently 34–66% Fine manipulation occasionally 1–33% Pushing and pulling occasionally 1–33% Compensation Starting salary range: $14.50 – $16.00 per hour, with raises in accordance with company policy. The actual rate offered will meet or surpass the legal wage requirement for the position’s location. Benefits Paid parental leave 24/7 Employee Assistance Program 401(k) plan with employer match Health, dental and life insurance for full‑time members Programs designed to support part‑time members #J-18808-Ljbffr