Medical Assistant - Endocrinology

Job Description

Job Description

Company Overview: Advanced Metabolic Care + Research (AMCR) is a private Endocrinology practice that has been delivering high-quality endocrine care to the people of San Diego for over 50 years as an affiliate of both the UCSD and Sharp healthcare systems.  AMCR is embarking on a strategy to build a new care model designed to achieve the following goals:

• Improve outcomes, access and the patient experience for people with diabetes and other metabolic disorders
• Improve the professional lives of Endocrinologists, Nurse Practitioners, Clinical Diabetes Educators, and other professionals who care for these patients

• Build a growing, sustainable care and business model in FFS

• Expand locations throughout Southern California and beyond

• Succeed in Value Based Care contracts

Position Overview:  The Endocrinology Medical Assistant supports physicians, nurse practitioners, and other clinical team members in delivering efficient, high-quality patient care.

This role is responsible for patient intake, clinical assistance, preparation of patient charts, coordination of clinician workflows, and supporting patients with diabetes management technology, including Continuous Glucose Monitors (CGMs) and insulin pumps.

The ideal candidate is organized, detail-oriented, adaptable, and comfortable working in a fast-paced specialty clinic.

Key Responsibilities:

Direct Patient Care

• Welcome and escort patients; obtain and document vital signs, histories, medications, and allergies.
• Assist clinicians with examinations, approved procedures, point-of-care testing, and specimen collection within training and scope of practice.
• Provide clinician-approved instructions, ensure patients receive an After Visit Summary (AVS) and follow-up information, and maintain clean, stocked exam rooms.

Endocrinology-Specific Clinical Support

• Download and prepare CGM (Dexcom, FreeStyle Libre), insulin pump (Omnipod, Tandem, Medtronic), and blood glucose reports for clinician review.
• Support care for diabetes, thyroid disorders, and other endocrine conditions; prepare for thyroid ultrasounds and fine-needle aspiration (FNA) procedures.
• Assist with diabetes technology setup and basic troubleshooting within training and protocols; coordinate clinician-directed labs and diagnostics and escalate patient concerns.

Clinician and Team Support

• Prepare charts with relevant labs, imaging, device reports, and clinical documentation before appointments.
• Coordinate clinician workflows; communicate missing results and patient needs; collaborate with scheduling, referrals, and authorization teams.
• Participate in daily huddles and assist colleagues to maintain efficient clinic operations.

Clinical Administration

• Document accurately in the EHR (including eClinicalWorks); process clinician-directed orders and clinical requests according to established workflows.
• Route patient calls, messages, and medication refill requests appropriately; coordinate follow-up appointments and clinician recommendations.
• Protect patient confidentiality, follow HIPAA and safety protocols, and complete required training and quality-improvement activities.

Required Qualifications

• At least 6 months of outpatient Medical Assistant experience; completion of an accredited MA program and MA certificate or diploma.
• Current BLS certification or ability to obtain before starting; knowledge of medical terminology and basic clinical procedures.
• Strong communication, organization, multitasking, teamwork, professionalism, dependability, and patient-centered care.

Preferred Qualifications

• Endocrinology, diabetes care, or specialty-practice experience; familiarity with eCW, CGMs, insulin pumps, or thyroid procedures.
• Bilingual English/Spanish skills are a plus.

• Competitive starting pay: $21.00–$23.00 per hour, based on relevant experience, skills, and qualifications.
• Collaborative environment, growth opportunities, vacation and leave, and benefits including health, dental, vision, and a 401(k) plan.

Join Our Team!
Help AMCR deliver compassionate endocrine care and improve the patient experience.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.