I.T. Support Worker- LSU - LSU Athletic Venues and Events

The IT Support Specialist is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands on support for POS, back office, networking and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives. 

Job Responsibilities

• Responsible for proactive support and maintenance around POS systems and other technoloigies in use during events. 
• Communcate issues to appropriate application owners and vendors.
• Ensure the delivery of high-quality IT services to support the business. 
• Work cooperatively and take direction from onsite IT Lead.
• Stay up to date on the latest IT trends and technologies.
• Maintain familiarity with IT audits and security assessments. 
• Resolve IT incidents and problems in a timely manner. 
• Represent the IT department to onsite leadership. 
• Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionaly lift and/or move up to 50 pounds. 
• Other duties as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Working towards or possesses an Associates degree in Information Technology, Computer Science or a related field (preferred but not required).
• Use logical thinking to perform a variety of office tasks that require special skills and knowledge.
• Has experience working in a concessions, retail and/or stadium environment (preferred). 
• Proven ability to effectively troubleshoot IT issues. 
• Basic understanding of IT systems and infrastructure.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team. 
• Ability to work under pressure and meet deadlines. 

• Ability to work under pressure and meet deadlines. 

• Ability to work stadium/arena events while constantly on the move between properties.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education