Restaurant Manager
Full-time
il Buco al Mare
About Il Buco Family Il Buco Family is home to two restaurants in New York City, one restaurant in The Hamptons, a restaurant in Ibiza, Spain, and an artisanal home line inspired by owner Donna Lennard’s travels throughout Italy. Learn more about our growing family at IL Buco Family Group Website ilbuco.com We’re looking for an experienced Restaurant Manager to join the team at il Buco al Mare, our Mediterranean-inspired restaurant and café. This is an exciting opportunity for a hospitality professional with a strong background in upscale to fine dining who is passionate about creating exceptional guest experiences, developing teams, and driving operational excellence. Reporting to the General Manager, the Restaurant Manager will be a key operational leader for the Front of House team, working closely with the General Manager and management team to ensure seamless service, strong team performance, and consistently high standards. A central focus of this role will be overseeing the host stand, optimizing reservations and guest flow, and maximizing covers while setting the tone for gracious, seamless hospitality from the moment guests arrive. The Restaurant Manager will also champion the wine program through intentional upselling and play an active role on the floor throughout service. What You'll Do
You will work closely with the General Manager and leadership team to oversee daily restaurant operations and ensure an exceptional guest and employee experience. You will:
You will play an important role in creating a positive, professional, and supportive workplace culture. You will:
You’re an experienced hospitality leader who thrives in a high-volume, upscale or fine dining environment. You are confident on the floor, comfortable leading a team, and passionate about delivering exceptional hospitality. You have:
You will work closely with the General Manager and leadership team to oversee daily restaurant operations and ensure an exceptional guest and employee experience. You will:
- Lead and actively participate in daily Front of House operations and service
- Oversee the host stand, reservations, events, and guest flow to maximize covers and create a seamless arrival experience
- Maintain a strong presence on the floor and ensure consistent execution of il Buco service and hospitality standards
- Complete 100% table touches during service and actively engage with guests to build relationships and cultivate repeat business
- Set the tone for gracious, professional, and thoughtful hospitality
- Champion the wine and beverage programs through knowledgeable service and intentional upselling
- Monitor guest satisfaction and develop strategies to strengthen customer retention
- Partner with the General Manager to achieve operational, financial, and service goals
- Create and manage weekly schedules while maintaining appropriate staffing levels and budget targets
- Monitor labor, sales, and other key business metrics and communicate goals and performance to the management and chef teams
- Support inventory, ordering, receiving, and other operational systems as needed
- Ensure food, beverage, service, and hospitality standards are consistently executed
- Lead daily line checks and partner with the Back of House team to ensure quality and smooth service
- Oversee cash management, loss prevention, deposits, and safe procedures
- Ensure compliance with all DOH, labor, health, safety, sanitation, and food safety requirements
- Review time punches and address attendance or timekeeping concerns appropriately
- Handle guest and employee concerns and resolve conflicts in a professional and solutions-oriented manner
- Participate in weekly management meetings and contribute to ongoing operational strategy
- Work with managers, lead team members, and trainers to ensure consistent standards across the restaurant
- Floor manage approximately five times per week
You will play an important role in creating a positive, professional, and supportive workplace culture. You will:
- Lead by example and model positive leadership behaviors
- Build morale and team spirit while creating an environment where employees feel valued and encouraged to contribute
- Participate in interviewing, hiring, onboarding, and training hourly team members
- Train new hires on open-handed service, second-level service, refined dining room etiquette, and il Buco service standards
- Coach and develop team members through ongoing feedback and performance conversations
- Provide corrective feedback and documentation when necessary, in partnership with the General Manager
- Ensure operational and training standards are consistently followed
- Support new company initiatives and communicate expectations clearly to the team
- Identify opportunities for employee growth and development
- Foster a safe, respectful, inclusive, and enriching workplace for all employees
You’re an experienced hospitality leader who thrives in a high-volume, upscale or fine dining environment. You are confident on the floor, comfortable leading a team, and passionate about delivering exceptional hospitality. You have:
- A minimum of 5 years of restaurant management experience in an upscale to fine dining, high-volume restaurant
- Strong knowledge of fine dining service, food and beverage, and restaurant operations
- A valid Food Handler’s Certification
- Experience managing reservations, staffing, scheduling, inventory, ordering, and other restaurant systems
- Proficiency with POS, reservations, inventory management, payroll, Microsoft Office, and Google Workspace
- Strong business acumen and an understanding of labor, sales, and restaurant financials
- Excellent communication, organizational, and interpersonal skills
- A positive, enthusiastic, and collaborative leadership style
- The ability to remain calm, professional, and solutions-oriented under pressure
- A passion for hospitality and creating memorable guest experiences
- Strong judgment, adaptability, and the ability to think quickly in a constantly changing environment
- A willingness to accept feedback and implement direction productively
- A genuine interest in developing and mentoring others
- Flexible availability, including mornings, evenings, weekends, and holidays
- Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally
- Ability to sit, stand, and walk for extended periods throughout the workday
- Ability to work in a restaurant environment with varying temperatures
- Ability to navigate a fast-paced restaurant environment for extended periods
- Ability to communicate clearly and effectively through verbal, written, and electronic communication
Il Buco Family is proud to be an Equal Opportunity Employer.
Vacancy posted 3 days ago
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