IT Field Technician

IT Field Technician

NorthStar Energy Services is hiring an IT Field Technician to support hardware, network, and end-user technology needs across our field operations. This role can be based out of either our Houston-area (Channelview) office or our Midland, TX location. Candidates based in Houston (Channelview) must be willing to travel to and work in West Texas for stretches of 23 weeks at a time as project needs require.

Install, configure, troubleshoot, and repair desktops, laptops, printers, mobile devices, and peripherals at job sites and offices

Set up, maintain, and troubleshoot network equipment (switches, routers, access points, structured cabling) at field/job sites

Rack, stack, and cable network and server equipment in the field as needed

Respond to and resolve IT support tickets remotely and on-site in a timely manner

Image, configure, and deploy new equipment; maintain accurate asset inventory and tracking

Support onboarding/offboarding of field employees (account setup, hardware provisioning, access/badge coordination)

Diagnose and resolve connectivity issues (Wi-Fi, VPN, hardwired) at remote sites

Coordinate with vendors (Dell, Insight, ISPs, etc.) on equipment orders, repairs, and warranty service

Perform routine site IT audits inventory checks, cable management, equipment condition

Document all work performed and maintain accurate records in the ticketing system

Travel to remote job sites as needed, including extended stays in West Texas

High school diploma or equivalent required; Associate's degree or IT certification (A+, Network+) preferred

13 years of hands-on IT support or field technician experience

Working knowledge of Windows OS, Active Directory, and basic networking (TCP/IP, DHCP, DNS)

Ability to lift up to 50 lbs and perform physical tasks (climbing, kneeling, working in confined or outdoor spaces)

Comfortable working in varying field/industrial site conditions, including heat and remote locations

Valid driver's license with a clean driving record; ability to travel by vehicle or air as needed

Willingness to travel and stay on-site for extended periods (23 weeks at a time for Houston/Channelview-based candidates working West Texas assignments)

Strong communication skills and ability to work independently with minimal supervision

Must be able to pass a background check and drug screening

As a Quanta Services employee, we offer a wide range of benefits to fit your needs.

401(k) with immediate matching and vesting

Fully comprehensive benefits packages; Medical, Dental, Vision

Your choice of PPO, HSA, FSA

Short term and long term benefits

Employee discounts on consumer goods