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Clinical Customer Service Specialist

$21 - $25 per hour

Neighborhood Dental

Job Description

Job Description

Dental Customer Service Specialist-Omaha, NE/Bel Drive Dental

Bel Drive Dental – Omaha, NE

$21–$25/hour DOE | Full-Time, M-TH, 8am-5pm, Fridays 8am-12noon | Great Benefits!

Quick Apply — You’re a Great Fit If You:
  • Have 2+ years of Dental customer service experience
  • Have experience working in a dental office!
  • Are Friendly, organized, positive, and comfortable in a fast-paced environment

If this sounds like you, we’d love to meet you!

Bel Drive Dental is looking for a Dental Customer Service Specialist/Scheduler to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience!

Why You’ll Love Working Here:
  • Free dental care for you and your immediate family

  • Health, vision, and life insurance

  • Health Savings Account (HSA)

  • Paid Time Off (PTO) accrual starting after initial 80 hours or 2 weeks!

  • 401(k) with employer matching

  • Profit sharing & bonus opportunities

  • Continuing education reimbursement

  • Referral bonus program

  • Uniform reimbursement

  • Birthday gift card

  • Positive, supportive team culture

What You’ll Do:
  • Welcome patients and provide outstanding customer service!

  • Answer incoming calls and schedule appointments to keep schedules full for our amazing patients!

  • Check patients in and out at the front desk

  • Respond to voicemails, emails, texts, and appointment requests very timely

  • Collect payments and enter them into the practice software, Dentrix Ascend

  • Maintain HIPAA compliance

  • Help create a positive, professional clinic environment for everyone!

  • What We’re Looking For:
  • 2+ years of customer service experience

  • Dental office experience required

  • Experience with Dentrix Ascend or dental software preferred

  • Strong multitasking and communication skills

  • Positive attitude and team mindset

  • About Bel Drive Dental:
  • Bel Drive Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance , and we’re proud to serve patients across the Omaha area.

#hc268239
Vacancy posted 4 days ago
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