2131 Co Manager

About the Job Love books, pop culture, and leading people? Even better. At 2nd & Charles, every item has a story and every visit is an opportunity to discover something new. As Co-Manager, you share the keys to the business—running the store as a full Manager On Duty alongside your management team and bringing the merchandising plan to life across books, vinyl, movies, games, collectibles, and more. You don't just keep the store running. You set the tone for it. Ready to lead a team that turns every trade into someone else's next discovery, and build the experience that sets you up for what's next? This is a leadership role based in one of our 2nd & Charles retail store locations, built for leaders who are ready to grow. Job Description Love books, pop culture, and leading people? Even better. At 2nd & Charles, every item has a story and every visit is an opportunity to discover something new. As Co-Manager, you share the keys to the business—running the store as a full Manager On Duty alongside your management team and bringing the merchandising plan to life across books, vinyl, movies, games, collectibles, and more. You don't just keep the store running. You set the tone for it. Ready to lead a team that turns every trade into someone else's next discovery, and build the experience that sets you up for what's next? This is a leadership role based in one of our 2nd & Charles retail store locations, built for leaders who are ready to grow. Role Summary The Co-Manager manages the day-to-day operation of the store as a Manager On Duty in conjunction with the management team to elevate sales and customer service, and oversees the execution of the Merchandising plan to maintain compliance and store standards. At 2nd & Charles, that means keeping the full buy-sell-trade experience running right—from a fair, friendly trade at the buy counter to a fresh, well-stocked sales floor where the right product finds the right customer. A passion for books and pop culture isn't a bonus here, it's the foundation. You'll bring that energy to the sales floor, the buy counter, and every customer interaction, and help build a team that shares it. Store Leadership & Results Lead with ownership every shift. As Manager On Duty, partner with the management team to set expectations, create momentum, and run the store in line with company policies, procedures, and guidelines, so the team and store are ready to deliver their best each day. Drive stronger sales and standout service by leading your category team and making thoughtful decisions on the floor and at the buy counter that bring customers back and move the business forward. Be the leader your store can count on—create a safe, secure environment where associates can thrive, customers feel welcome, and the store runs with care and confidence. Team Leadership Grow the next wave of team members and store leaders by training and developing Associates and Leads with patience and purpose, because the best leaders grow other leaders. Partner with the General Manager on associate performance—recognizing contributions, addressing gaps early, and making sure every team member gets the support they need to grow. Keep everyone connected and moving in the same direction through daily briefings and weekly and monthly meetings that ensure every associate knows the goals, the plan, and why it matters. Customer Experience & Store Standards Make every customer feel like they belong by setting the highest standard for customer service and turning customer challenges into opportunities to build lasting loyalty. Bring the merchandising plan to life across the store by overseeing its execution and maintaining compliance and store standards, so every section offers something worth picking up. Store Operations & Buyback Keep every section fresh, inviting, and ready for discovery by maintaining strong merchandising, cleanliness, and operational flow while managing used inventory, category cadence, and stock levels within budget—so every visit brings something new to explore. Keep a sharp eye on buyback, auditing it throughout the day to make sure all policies and procedures are being followed and protecting the fair trade customers count on. Handle the behind-the-scenes details that keep the store running smoothly, from dropping off the bank deposit to picking up the change order as needed. Additional Responsibilities Every shift is different, and great stores run on leaders who jump in wherever they're needed. Be the leader your team can count on, on the busiest day and the quietest one. Performs other duties as assigned. Role Qualifications Required Qualifications 21 years of age or older High school diploma or equivalent Previous experience in a supervisor role Strong customer service skills Successful completion of all required background screenings Preferred Qualifications Some college coursework, bringing the business sense to read the numbers, spot opportunities, and turn insight into results. Comfort with technology and transactions, using computers and cash registers accurately while staying curious about new systems and tools. Experience in book, specialty, or media retail, and a genuine excitement for where the industry is headed. A genuine love of books, reading, and pop culture — with the curiosity to know what's new, what's trending, and what customers are bringing to the counter. An ownership mindset — taking action, making decisions with confidence, and holding yourself and your team accountable for results. A commitment to connection and community — building genuine relationships with customers, associates, and local partners, and creating a store that feels welcoming, relevant, and truly part of the neighborhood. A passion for developing others — coaching, training, and growing a team that's ready for what's next. Work Environment & Expectations Physical requirements Must be able to stand and walk for extended periods of time Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities Must be able to lift or team lift objects up to 50 lbs., with or without assistance Must be able to communicate using speech, sight, and sound with or without an assistive device Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job Scheduling requirements All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. All managers are Full Time and may work up to 45 hours per week. The Perks At 2nd & Charles, we're in the business of connecting people with stories—but our story starts with our associates. We believe that when our people feel supported, valued, and cared for, they're empowered to do their best work and create exceptional experiences for our customers. Competitive Compensation: Competitive pay with opportunities to earn performance-based incentives that recognize your contributions. Health & Wellness: Medical, dental, and vision coverage, along with Healthcare and Dependent Care Spending Accounts to help you care for yourself and those who depend on you. Financial Protection: Life insurance and disability coverage that provide peace of mind when you need it most. Retirement Savings: A 401(k) plan with company matching contributions to help you invest in your future with confidence. Paid Time Off: Generous paid time off so you can recharge, celebrate life's moments, and maintain a healthy work-life balance. Employee Discounts: Special discounts on books, gifts, toys, collectibles, and more—because we believe the things you love should be a little more accessible. Employee Assistance Program: Confidential counseling, resources, and support for you and your family whenever life brings unexpected challenges. Benefit availability and eligibility are based on applicable requirements, including hours worked, employment status, position, and other plan-specific eligibility criteria. When you join 2nd & Charles, you're joining more than a workplace—you're becoming part of a team that believes in supporting one another, celebrating successes, and growing together as a community. We're proud to invest in our associates because when you thrive, we all do. Equal Employment Opportunity (EEO) Statement Books-A-Million is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), age, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Books A Million