Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Jacquelyn Jacobson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits include dental insurance, health insurance, paid time off, vision insurance, 401(k), 401(k) matching, bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, and training & development.

Responsibilities include answering customer inquiries and providing policy information, assisting customers with policy changes and updates, processing insurance claims and following up with customers, and maintaining accurate records of customer interactions.

Qualifications include NY Personal Lines License or NY P&C License preferred (must be able to obtain), communication and interpersonal skills, detail-oriented and able to multitask, and previous customer service experience preferred.

Compensation: $17.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Commack, NY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.