Assistant Laundry Manager

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. What We’re Looking For : A detail-oriented and service-driven Assistant Manager of Laundry who ensures our laundry operations run efficiently and meet the highest standards of cleanliness and quality. You’ll support the Manager in overseeing daily operations, lead by example, and guide a team dedicated to delivering impeccable linen and garment care for our guests and property. Who You Are :

• Hospitality Enthusiast: You take pride in creating memorable guest experiences through exceptional service
• Quality Advocate: You maintain high standards for cleanliness and presentation
• Operational Supporter: You assist with scheduling, inventory, and workflow management
• Efficiency Expert: You identify opportunities to streamline processes and reduce waste
• Team Mentor: You foster a positive, inclusive, and high-performing work environment
• Veterans and military spouses are encouraged to apply

What You’ll Do:

• Assist in daily operations of laundry facilities, including washing, drying, and finishing processes
• Monitor equipment performance and report maintenance needs promptly
• Ensure proper handling and care of linens, uniforms, and guest items
• Inspect finished products for cleanliness and quality standards
• Implement corrective actions when standards are not met
• Maintain accurate records of production and inventory
• Supervise laundry attendants during shifts
• Provide on-the-job guidance and reinforce safety and operational standards
• Assist with scheduling and timekeeping as directed by the Manager
• Ensure compliance with health and safety regulations
• Support emergency response protocols when needed
• Maintain certifications and training as required

Other Responsibilities:

• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned
• Regularly lift up to 40 pounds, bend, crouch, kneel, push, pull, and walk
• Stand for extended periods during shifts

Your Qualifications Include:

• Previous experience in laundry operations or housekeeping preferred
• Strong leadership and organizational skills
• Knowledge of laundry equipment and chemical handling a plus
• Ability to work weekends, holidays, and flexible shifts
• Excellent communication and interpersonal skills

Who You’ll Supervise :

• Laundry Attendants