General Manager
MarcJax
General Manager
Shreveport, Louisiana, United States Rise Hospitality
About the Opportunity
We are a premier, rapidly growing fast-casual restaurant group dedicated to delivering a high-quality, flavor-forward dining experience. Our mission is to provide fresh, made-to-order proteins and signature sides for guests who demand excellence in every bite.
We are currently seeking a high-energy, results-driven General Manager to lead our team. In this role, you will work closely with the District Manager to oversee daily operations, drive financial results, and cultivate a culture of hospitality and teamwork.
Key Responsibilities
- Operational Excellence: Oversee all front-of-house and back-of-house operations to ensure peak efficiency and brand standard compliance.
- Team Leadership: Partner with leadership to recruit, onboard, and train high-performing team members. You will be responsible for scheduling, performance coaching, and fostering a positive work environment.
- Guest Experience: Maintain a "guest-first" mentality, resolving issues with grace and ensuring every customer receives exceptional service.
- Inventory & Financials: Track inventory, manage labor costs, and maintain accurate record-keeping to meet profitability goals.
- Safety & Compliance: Enforce strict sanitation and safety standards, ensuring the facility meets all health and legal regulations.
Candidate Requirements
- Experience: Minimum of 2 years of supervisory experience in the food service, restaurant, or retail industry (Restaurant experience is strictly required).
- Certification: Must possess a valid Manager Food Handler Certification.
- Skills: Strong organizational skills, proactive problem-solving abilities, and a confident, professional demeanor.
- Availability: Must be able to work a flexible schedule, including nights and weekends.
- Mindset: A continuous learner with a "can-do" attitude and a passion for operational excellence.
Benefits & Perks
- Competitive compensation and advancement opportunities.
- Paid Time Off (PTO) / Vacation.
- Complimentary meals during shifts.
- A dynamic, fast-paced work environment with a focus on professional growth.
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