Sales Associate IV - Mid/Large Group

Sales Associate IV - Mid/Large GroupPrimary Location Atlanta, Georgia Employee Status: Regular Worker Location: Flexible Schedule Full-time Scheduled Weekly Hours: 40 Shift Day Salary $36.73 - $47.49 / hour Job Number 1445195 Date Posted 09/10/2026Note: Work location is on-site with the flexibility to work remotely, the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location: 9 Piedmont Center, 3495 Piedmont Rd., NE, Atlanta, Georgia 30305Job Summary:Recommends various information and resources for others to leverage when identifying appropriate solutions to meet lead/prospect/customer needs and utilizes advanced knowledge to address lead/prospect/customer questions in issues in a timely manner. Generates prospective sales by developing routine protocols to partner with others in prospecting, sourcing, developing, and maximizing referral networks. Guides colleagues when utilizing information to develop sales strategy, recommends dataset for sales status reports, and demonstrates advanced knowledge for applying research and information on health care to articulate internal sales strategies and drive external sales. Works within and across team, and sometimes across the organization, to support data collection on trends related to sales strategy and applies routine or pre-defined strategies to accomplish sales plans and help drive internal negotiations and sales strategy. Identifies resources, including following through on intended outcomes, to achieve or support sales targets/goals/initiatives. Advocates for process improvement by following procedures from team members to identify and implement initiatives for overcoming obstacles to sales progress and ensuring objectives are met, identifying new and improving existing process-related initiatives, resolving risks to compliance, and tracking and articulating performance trends and updates, independently.Essential Responsibilities:Pursues effective relationships across teams and/or the organization to obtain and share resources, information, and advice with coworkers and members. Listens to, addresses, and seeks performance feedback; acts as a mentor for less experienced team members. Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; reviews others work to help them learn. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work; helps others adapt to non-routine situations. Identifies and responds to the needs of others to support the execution of varied work processes.Works within established procedures and practices to complete routine work assignments autonomously; follows instructions to complete novel or varied tasks. Collaborates with others to identify and implement appropriate solutions for routine and non-routine issues; escalates high-priority issues or risks; monitors progress and results. Supports the development of work plans to meet established priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities within and across teams.Ensures a high level of customer service is provided by: recommending various information and resources for others to leverage to identify appropriate solutions based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission, independently; demonstrating advanced knowledge of relevant various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and utilizing advanced knowledge to address lead/prospect/customer questions or issues in a timely manner.Serves as an advocate for process improvement by: following routine protocols to partner with others for overcoming obstacles to sales initiative progress and ensuring objectives are met on time and/or within budget with minimal guidance; acting as a sales support subject matter expert by participating in work groups, as selected, to meet department objectives, and identify new and improve existing process-related initiatives, systems, and practices with detailed instructions; applying routine, non-routine, and varied methods/processes for the continuous improvement of tools, technology, and processes to optimize effectiveness; developing advanced knowledge of Federal and State laws, regulations, contracts, and rulings, escalating issues or risks to compliance; demonstrating advanced knowledge of relevant processes to track performance trends and articulate the performance update consistent with the strategy, along with story behind what is occurring, independently; and applying advanced knowledge to drive group installation and/or member enrollment processing to ensure that all critical milestones are met.Generates prospective sales by: engaging in the organization of open enrollment events, and preparing material for formal presentations to prospective customers, independently; developing routine protocols to partner with others inbuilding relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting advanced knowledge of relevant practices on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; completing materials/forms for incoming business opportunities independently; owning routine protocols to help partners work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment, independently; and working on tasks as assigned to support and use new applicable and relevant resources such as the sales database, reports, media, and industry intelligence, on sales prospects independently, and providing updates to the team.Contributes to strategic development by: guiding colleagues when utilizing information to develop strategy to meet annual sales targets, goals, and initiatives; recommending dataset for sales status reports including sales activity, follow-up, closings, and target achievement; demonstrating advanced knowledge of relevant practices for applying research and information on the health care marketplace to articulate internal sales strategies and drive external sales; working within team, with cross-team and sometimes cross-organization peers to support data collection on competitor, customer, and industry trends related to sales strategy; applying routine strategies for using sales performance data to maximize performance and develop territory insights and sales strategies to accomplish sales plans; and applying pre-defined strategies on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to help drive internal negotiations and sales strategy.Knowledge, Skills and Abilities: (Core)Ambiguity/Uncertainty ManagementAttention to DetailBusiness KnowledgeCommunicationCritical ThinkingCross-Group CollaborationDecision MakingDependabilityDiversity, Equity, and Inclusion SupportDrives ResultsFacilitation SkillsHealth Care IndustryInfluencing OthersIntegrityLearning AgilityOrganizational SavvyProblem SolvingShort- and Long-term Learning & RecallTeamworkTopic-Specific CommunicationKnowledge, Skills and Abilities: (Functional)AccountabilityAdaptabilityAdvising and Managing PartnersApplied Data AnalysisAutonomyCompliance ManagementCoordinationCreativityEmbracing ChallengesGoal SettingInnovative MindsetInsuranceInterpersonal SkillsKey Performance IndicatorsMicrosoft OfficeNegotiationOrganizational SkillsPersuasionRelationship BuildingTrend AnalysisTrusted AdvisorMinimum Qualifications:High School Diploma or GED, or equivalent AND minimum three (3) years of experience working in a corporate or business office environment, which can include relevant internship experience OR minimum four (4) years of experience working in a corporate or business office environment, which can include relevant internship experience.Accident and Sickness Insurance License (Georgia) within 3 months of hirePreferred Qualifications:One (1) year of experience in project management.One (1) year of experience in health care or another heavily regulated industry (e.g., Banking).Primary Location: Georgia,Atlanta,Regional Office - 9 Piedmont Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Worker Location: Flexible Employee Group/Union Affiliation: NUE-GA-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Regional Office - 9 Piedmont - Grp Reltn-Division Acct Svcs - 2808 Pay Range: $36.73 - $