Digital Channel Strategy Execution Lead

Business Risk Program Manager

Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

Goal: Establish strong Business Risk practices to effectively manage digital process, risk and controls.

Business Impact: Ensure client experiences and organizational business processes comply with Enterprise Policies and Regulatory requirements.

Bachelor Degree: (Required, Preferred or Not Required)

Preferred.

Role Responsibilities: (what they will be doing)

This role would support the buildout of a robust Business Risk program focused on effective management of digital process, risk, and controls. This role will be highly focused on business process documentation, procedure development and issue/problem management, working with various LOB groups to ensure ongoing adherence to enterprise and regulatory requirements. Following is a summary of the essential functions for this role. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Process identification and documentation
• Procedure development
• Issue/Problem Management
• Program execution, oversight, and reporting
• Policy/Regulatory gaps assessments

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

The requirements listed below are representative of the knowledge, skill and/or ability required.

• Bachelor's degree in Business, or equivalent education and related training or experience to include 8+ years of experience in positions that carry increasing levels of responsibility, including experience in digital product management, business risk management, or business consulting.
• Business Process Management (BPM).
• Requirement and Gap analysis.
• Procedure development and documentation.
• Ability to think critically and strategically, multi-task, and drive change.
• Strong organizational and planning skills.
• Working knowledge of commercial and corporate banking.
• Excellent communication skills (written and verbal), with advanced proficiency with MS Office tools (PowerPoint, Word).
• Analytical skills; proficiency in leveraging data to measure business & channel performance, Client insights, and drive fact-based decision-making (Excel, Tableau).
• Strong cross-functional collaboration & facilitation skills; ability to design, structure & lead productive and efficient working sessions to develop viable plans.
• Excellent interpersonal skills, ability to engage with stakeholders at all levels in an organization.
• Knowledge/training in agile software delivery & portfolio management.

Plus/Nice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.) Preferred Qualifications:

• Risk Control Self-Assessment experience.
• Digital Product Developer/Product Owner.
• Familiarity with digital standards, including ADA, browser/OS/device standards, regulatory requirements, etc.
• Experience building out governance and oversight programs to educate, enable, track, and ensure compliance to standards.

EEO "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."