Team Lead

Job Description

Job Description

Team Lead (Part-Time, Growth Opportunity to Full-Time)

About the Role

We're looking for a hands-on, motivated Team Lead to help oversee the day-to-day operations at iSMASH. This part-time position offers a great opportunity to grow into a full-time leadership role. The ideal candidate is organized, proactive, and thrives in a fast-paced, high-energy environment while delivering an exceptional guest experience.

Key Responsibilities

• Oversee daily front-of-house and back-of-house operations.
• Lead, supervise, and support team members during each shift.
• Manage shift flow, guest check-ins, and room turnover.
• Ensure all rooms are clean, safe, fully stocked, and ready for each session.
• Process cash and point-of-sale (POS) transactions accurately.
• Assist with employee scheduling, basic reporting, inventory management, and supply tracking.
• Maintain high standards for safety, cleanliness, and customer service.
• Perform opening and closing duties.

Qualifications

• Previous Team Lead, Shift Lead, or similar supervisory experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Comfortable working in a fast-paced, high-energy environment.
• Reliable, organized, and self-motivated with strong attention to detail.
• Ability to lift and move typical room supplies as needed.

Schedule

• Part-time to start.
• Evening and weekend availability is required.
• Opportunity to advance into a full-time leadership position.