Store Manager

Do you LOVE leading and developing a team to create customer connections?

Do you LOVE to create a fun atmosphere that puts a SMILE on faces of your team and the customers they serve?

Do you LOVE coaching and supporting a team to be the best version of themselves each day?

Do you LOVE setting goals and figuring out ways to achieve those goals?

Store Manager is responsible for all staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values (Integrity, Love, Humility, and Courage) and treats all employees and guests with respect and dignity, modeling professionalism and integrity with every interaction. This role directly reports to the franchise owner, communicating all achievements and areas of opportunity within their store and their team.

Qualifications:

• Energetic and positive personality
• Highly organized and dependable
• Leadership skills with ability to work cooperatively in a fast-paced, team environment
• Excellent communication and interpersonal skills
• Willingness to learn and embrace change
• Ability to train, motivate, and develop a team creating a culture based on Scooter's Coffee core values

Benefits:

• Compensation $45,000/year to $55,000/year based on experience
• Quarterly bonus based on hitting key performance metrics
• Paid time off
• Opportunity for growth within a growing company

Schedule Requirements:

• Full Time
• Open Availability- including weekends and holidays
• Typical Week is 40-50 Hours

Essential duties and responsibilities:

• Lead the entire team of store leaders and baristas with a positive, engaging, and encouraging management style that inspires their team.
• Lead by example in work ethic, speech, punctuality, customer interaction, station execution, uniform appearance, store cleanliness, etc.
• Create a professional, positive, rewarding, fun, safe, and productive work environment.
• Align store performance with Scooter's corporate standards.
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations.
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance.
• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's 'Amazing' customer service experience.
• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation.
• Set a variety of goals and implement thoughtful strategies to achieve them. Ensure full team participation.

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.