Medical Assistant

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in ‑ home assistance. We deliver coordinated clinical and social care in our centers and directly in participants' homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission ‑ driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit Role Scope The Medical Assistant supports the delivery of high-quality, participant-centered care by providing clinical and administrative support within the PACE center. This role partners closely with providers and the Interdisciplinary Team (IDT) to support participant flow, perform routine clinical procedures within scope of practice, maintain accurate documentation, and communicate changes in participant status. Through reliable follow-through, attention to detail, and a collaborative approach, the Medical Assistant contributes to a safe, efficient, and welcoming care experience for participants. Core Responsibilities & Expectations for the Role Supports efficient participant flow by completing intake, rooming participants, obtaining vital signs and screenings, fulfilling provider orders, and preparing participants for examinations and treatments. Performs laboratory testing, phlebotomy, EKGs, immunizations, injections, continuous glucose monitoring and other routine clinical procedures as directed by the healthcare provider and within scope of practice. Partners with providers and the Interdisciplinary Team (IDT) to communicate relevant observations, participant needs, and changes in status that support coordinated, participant-centered care. Coordinates follow-up visits, external appointments, annual and biannual assessments, and other clinical activities in collaboration with the care team to support continuity of care. Serves as a first point of contact for participant questions and care-related needs, responding through phone calls, electronic inboxes, and other communication channels, and appropriately addressing or escalating requests to support timely, coordinated care. Maintains accurate, timely, and complete participant intake and clinical documentation within the Electronic Medical Record (EMR) and other organizational systems. Supports clinical operations through referral tracking, medical record management and transmission, authorizations, and other administrative activities that facilitate timely participant care. Maintains clinic readiness by supporting routine clinic logs, exam room preparation and stocking, medical equipment readiness, and inventory management in partnership with center leadership. Provides a welcoming, respectful, and participant-centered experience while supporting the unique needs of older adults and frail elderly participants. Contributes to continuous improvement by proactively identifying opportunities to strengthen clinical workflows, participant experience, team collaboration, and quality of care. Performs other related duties as assigned. Required Qualifications Required Current phlebotomy certification. High school diploma or equivalent; completion of an accredited Medical Assistant program. Current Medical Assistant certification. Demonstrated ability to perform routine clinical procedures within scope of practice, including participant intake, vital signs, screenings, specimen collection, and other clinical support activities. Strong communication and collaboration skills, with the ability to effectively engage participants, caregivers, providers, and interdisciplinary team members to support coordinated, participant-centered care. Strong organizational skills with the ability to manage multiple priorities, maintain attention to detail, and ensure timely follow-through in a fast-paced clinical environment. Experience using Electronic Medical Records (EMRs) and the ability to quickly learn clinical documentation and other organizational systems. Active CPR/BLS certification or ability to obtain certification within 30 days of hire. Meets all applicable participant-facing health requirements, including required communicable disease screening, TB clearance, and immunizations. Aligns with our purpose and our values, and is excited about living those out in daily practice Ability to thrive in a fast-paced, evolvin #J-18808-Ljbffr habitathealth