Senior Enterprise Operations & Major Incident Commander

Sidley Austin LLP seeks an ITIL-certified Enterprise Operations Senior Analyst to lead Major Incident Management in a 24x7 IT Operations Center. You will act as Incident Commander during outages, drive rapid restoration, and maintain governance, monitoring, and continuous improvements across hybrid on-prem/cloud environments. The role requires 5+ years in IT operations, strong leadership in MIM, expertise in monitoring tools, Windows/Linux/VMware/Cisco, Azure, and ITSM with ServiceNow. #J-18808-Ljbffr Sidley Austin