Technical Support Specialist

Technical Support SpecialistWe are seeking a motivated IT Support Temp to assist with our internal technology operations. In this role, you will tackle a variety of engaging challenges and provide essential tech support to our talented engineers and support staff. This position is an excellent opportunity for a proactive problem-solver to advance their skills in communication and prioritization within a fast-paced, engineering-focused environment.ResponsibilitiesAct as the primary point of contact for internal IT support.Provide timely and helpful assistance to all employees by troubleshooting hardware (macOS, Windows), software, and peripheral issues.Manage IT hardware inventory, procurement, and deployment.Monitor, maintain, and evaluate our company-wide subscription services.Essential SkillsTechnical supportTroubleshooting hardwareExperience with macOS and Windows operating systemsExcellent communication skillsProject management skillsAdditional Skills & QualificationsA degree in a technical field or equivalent practical experienceHands-on experience with supporting and troubleshooting modern operating systems (macOS, Windows)A user-centric and helpful demeanorAbility to explain technical concepts to non-technical colleaguesA persistent problem-solver with a strong desire to learn and take ownership of projectsWork EnvironmentThis role is based onsite, in an office environment. The work schedule is Monday through Thursday, with 10-hour workdays. The start-up environment allows you to help grow the team and assist with tech issues across the company.Job Type & LocationThis is a Contract position based out of Gardena, CA.Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.