Account Executive - Ticket and Group Sales

Account Executive Ticket Sales

The Knoxville Smokies, the Double-A Affiliate of the Chicago Cubs, are seeking a motivated and energetic Account Executive to join the Ticket Sales Department. This position will report directly to the Director of Ticket and Group Sales and play a key role in driving ticket revenue and creating memorable experiences for fans and corporate partners.

Responsibilities:

• Sell season tickets, mini plans, group outings, hospitality areas, suites, and other ticket packages
• Renew, upgrade, and service existing customer accounts
• Generate new business through prospecting, cold calling, networking, referrals, and community engagement
• Build and maintain strong client relationships through exceptional customer service
• Meet and exceed weekly, monthly, and annual sales goals
• Assist with game day responsibilities, fan engagement, and client entertainment
• Maintain accurate records of sales activity and customer interactions
• Collaborate with the sales team to develop new ideas and revenue opportunities

Compensation & Benefits:

• Base salary plus competitive commission and bonus structure
• Paid vacation
• Health benefits after introductory period
• Professional development and sales training
• Opportunity for growth within professional sports

Experience Required:

• Strong desire to learn and succeed in a competitive sales environment
• Bachelor's degree preferred; sales experience is a plus
• Ability to sell effectively over the phone, virtually, and in person
• Excellent verbal and written communication skills
• Strong time management and organizational skills
• Ability to work independently and as part of a team
• Positive attitude, self-motivated, and goal-oriented mindset
• Ability to multitask in a fast-paced environment
• Working knowledge of Microsoft Office; Ticketmaster and Score CRM systems are a plus
• Willingness to work evenings, weekends, and long hours as needed during the season