Senior Mortgage Warehouse Specialist

Senior Mortgage Warehouse Specialist

Location: Biltmore

What you'll do:

As a Senior Mortgage Warehouse Specialist, you'll be responsible for providing and supporting mortgage banking to companies with short-term, secured revolving credit that enables mortgage bankers to fund and inventory residential mortgage loans until they can be purchased by permanent investors. You'll support Warehouse Lending Operations and ensure the loan operation activities run smoothly and efficiently; including certifying the quality of collateral funding packages and effectively monitor customer collateral while providing high level of customer service to internal and external customers. In your role you'll review a large volume of mortgage transactions, reviewing data and documents to ensure documents meet expectations. Respond to customer inquiries via written and verbal communication. You'll utilize your superior customer service skills to help exceed customer expectations.

Responsibilities include:

• Supporting the Mortgage Warehouse Operations Manager in certifying the quality of collateral packages, including reviewing for appropriate documentation and filing of key loan documents into storage.
• Actively participating in shipping of collateral packages to investors, including pulling loan files from storage. Prepare shipping labels and ensuring documentation accuracy and quality control reviews. Running daily reports to ensure collateral location is confirmed, as expected.
• Providing superior customer service and appropriate follow-up with institutional customers and Bank business partners to create a successful, sustainable operation of the Warehouse Lending group.

What you'll need:

• 3+ years of related experience in Loan Administration or similar field.
• High school diploma required.
• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate speaking and writing communication skills.

Benefits you'll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email View email address on click.appcast.io or call View phone number on click.appcast.io. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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