Sales Associate - Outlet at the Dells

Sales Associate

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Reports To: Management Team

Division: Retail

Main Job Objective

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

Essential Job Responsibilities

Sales Generation

Meet sales goals

Utilize the elevated levels of sales and service to maximize sales performance

Demonstrate an in-depth knowledge of the merchandise

After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

Comply with all sales related policies and procedures

Maintain a keen interest in the fashion industry and market trends

Customer Service

Provide the highest level of customer service

Build and maintain repeat clientele; utilize client book

Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations

Keep selling floor and merchandise neat, organized and stocked

Assist in the maintenance of all inventory in the stockroom and on the selling floor

Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork.

Participate in inventories

Comply with all Point-of-Sale policies and procedures

Properly execute all relevant register functions

Adhere to work schedule, inclusive of time and attendance

Participate in all relevant training and development seminars, programs and meetings as directed by store management

Experience

Minimum 2 years retail experience.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at View email address on click.appcast.io.