Property Manager

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!


Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.


If you share our passion for providing memorable guest experiences, we invite you to "Dive into Blue Water" and join our growing team!

INTRODUCTION TO ROLE:
The Property Manager position is multifaceted, with the manager taking full operational responsibility for their assigned property. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. The position is well-suited to a confident and adventurous individual who is not afraid of challenging situations, new technologies, continuous change, or hard work!


Benefits eligibility:

• • Full-time roles are eligible for Health benefits, 401K, and property discounts

WHO WE ARE LOOKING FOR:
The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The Property Manager must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively to a variety of audiences. Hospitality business acumen is required, as is the ability to manage and report on financial results and proficiently utilize multiple systems and technologies.


As the Property Manager, overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest and resident expectations while maintaining a pulse on operational needs and capacities that fluctuate with the business.


WHAT YOU WILL WORK ON:
Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below:

• Taking Care of Your People:
  • Provide outstanding leadership by setting clear expectations, establishing a vision, and motivating the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and development.
  • Ensure effective staffing and scheduling to achieve appropriate coverage and maximize labor efficiency, meeting operational demands.
  • Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members.
  • Will routinely work in property operational roles such as housekeeping, guest services, or maintenance to provide training, guidance, support, or coverage to meet operational needs.

• Wowing your Guest:
  • Train and motivate team members to deliver an exceptional guest or resident experience. Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards.
  • Resolve and address guest concerns and complaints, and seek opportunities for engagement with guests.
  • Oversee and administer guest service portals, tools, and resources, including guest communication applications, social media and online review platforms, satisfaction surveys, and on-site tools.
  • Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies.
  • Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement.

• Manager Your Business:
  • Supports property financial management through effective budgeting and operational expense controls. Understands how to flex/flow expenses to align with revenue.
  • Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology.
  • Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices.
  • Has a thorough understanding of the market and competitive set, stays up to date with the industry, regional, and market trends
  • Supports property capital expenditures, projects, and improvements to ensure optimal operation, exceed guest expectations, and maintain property aesthetic and brand guidelines.
  • Performs other duties as assigned
  • Demonstrates reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, so adjusted and irregular hours will be required.

WHO YOU WILL WORK WITH:
As a property manager for campsites, you report directly to the regional operations manager and are responsible for the campsite staff.


WHAT YOU BRING:

• Manage Your Business:
  • A bachelor's degree in Business, Hospitality Management, or another related field is preferred
  • In the absence of a degree, a high school diploma or GED, and the ability to read and write clearly and effectively are required.
  • 2+ years of Property Management, Tourism, or Hospitality Leadership experience
  • Experience with Property Management, Extended Stay Property, or RV Campground
  • Budgeting, Forecasting, and P&L experience
  • Effective use of computer software, sales tracking software, CRM tools, and social media
  • Competitive nature with a strong desire to win!

• Taking Care of Your People:
  • Effective oral and written communication skills with the ability to tailor communication appropriately to the audience
  • Prior experience managing payroll and the employee life cycle utilizing an automated system
  • Able to adapt quickly and lead others through change
  • Self-starter and independent worker while collaborating in a team environment

• Wowing your Guests:
  • Event planning and execution are a plus
  • Ability to manage multiple projects and work assignments
  • Strategic thinker!

WHAT IT TAKES (PHYSICAL REQUIREMENTS):

• This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include:
  • Ability to stand or walk for extended periods
  • Ability to lift or carry up to 25-45 pounds occasionally
  • Capability to climb stairs and navigate uneven terrain across the resort property
  • Ability to move quickly in emergency situations
  • Requires the physical stamina to work long hours and potentially varied shifts
  • Tolerance for indoor and outdoor work environments, including exposure to variable weather
  • Capacity to bend, stoop, kneel, or reach as needed

Ready to make waves with us? Apply today and let's create unforgettable experiences together!

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.