Financial Advocate

Job ID :25791 Pay Rate :$24 - $28 Per HR Location : Remote Employment Type :Contract-to-Hire Schedule :Monday - Friday, 8 AM - 5 PM Our client is transforming healthcare in Georgia by providing safe, high-quality care close to home through an integrated, patient-centered system. As a private, not-for-profit organization supported by thousands of annual donors, our client is dedicated to improving the health and well-being of the communities they serve. As the Financial Advocate, you will support patients throughout the scheduling and financial process by coordinating procedures, verifying insurance and referral information, and communicating patient financial responsibilities. You will work closely with patients, providers, and internal teams to ensure accurate documentation, efficient workflows, and a positive patient experience. Essential Duties and Responsibilities Coordinate and schedule complex procedures and related resources. Pre-register patients and verify demographic, insurance, and referral information. Review insurance coverage and communicate estimated patient financial responsibility. Manage referral queues, orders, and required documentation. Ensure scheduling and referral information is complete and accurate. Communicate with patients, providers, and internal teams regarding appointments and requirements. Provide professional, responsive customer service throughout the patient experience. Maintain patient confidentiality and follow applicable privacy and compliance requirements. Resolve scheduling, referral, and insurance-related issues as needed. Maintain accurate documentation within electronic health record systems. Other duties as assigned Qualifications High school diploma or GED required. 3+ years of healthcare customer service experience preferred. Experience with patient scheduling, referrals, or insurance verification. Familiarity with Epic or a similar electronic health record system preferred. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and organizational skills. Comfortable working with insurance, patient financial, and confidential information. Proficiency with computers and standard office technology. Benefits offered by Parker Staffingto Contract-to-Hire Employees: Paid Sick/Safe Time (based on where allowable by law) Medical benefits with multiple plan tiers and Telemedicine access 401K with matching contributions Holiday pay Employee Assistance Program (EAP) Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who received a conditional offer may be required to undergo pre-employment drug testing. Parker Staffing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. #J-18808-Ljbffr Parker Staffing Services, LLC