Parts Counterperson

Hansel Honda is looking for an experienced Dealership Parts Counter Professional to join our high‑performing, customer‑focused team. This role is ideal for a parts expert who knows dealership operations inside and out, takes pride in accuracy and efficiency, and thrives on delivering top‑tier service to technicians and customers alike.Employment Type: Full TimeWork Location: Onsite at Hansel Honda - Petaluma, CAPay ScaleThe yearly Parts Counterperson compensation is expected to range from $40,000 - $75,000.00, depending on job performance/qualifications.Why you’ll love this roleReal earning potential: transparent pay plan tied to performanceTeam culture: supportive, high‑standards environment that celebrates winsWork in a well-run parts department with organized inventory, established processes, and modern electronic parts catalog systemsResponsibilities and DutiesGreet customers with a smileHigh level of customer serviceLook up parts using electronic parts catalogMaintain a clean and neat showroomDiscuss parts and other products with enthusiasmInventory maintenanceUnderstand all aspects of parts departmentRotate between front and back counters as neededQualifications and SkillsAt least 2 years of experience at a Dealership Parts CounterHonda parts experience is a plus!Knowledge in CDK data management systemMust be able to lift up to 50 lbs.Knowledge of cars and trucks especially helpfulAbility to understand customer needs and accurately locate the correct parts using an electronic parts catalogEnsure a high level of customer satisfactionWork well with deadlinesMaintain a high level of performanceFamiliarity with PartsAbility to multi-taskWork well with co-workersPass a criminal background screeningPass a drug testBenefits401(k)401(k) employer contributionsMedical InsuranceDental InsuranceVision PlanFlexible Spending PlansEmployer Discounts on vehicles, service and partsPay Defined: The Parts Counterperson position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.31 plus performance bonuses. The performance bonus may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.Equal Opportunity Employer. We celebrate diverse perspectives and are committed to a fair, inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.About Our CompanyWe are proud to be a family-owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service nine of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be at his or her best. This ensures that our customers get the best experience in the business and our community is a better place.See how Caring Drives Us at: #J-18808-Ljbffr