Friendly and Enthusiastic Barista for our Mobile Cafe

Tico Coffee Roasters Barista PositionTico Coffee Roasters is a women owned boutique coffee roasting and tea company located in Campbell, CA. We direct import specialty coffees and the finest teas from producing countries around the world. Our coffees are hand roasted in small batches and teas are carefully curated guaranteeing product freshness and consistency. We deeply care about sustainability, high quality and social responsibility.We are looking for a motivated barista to join our mobile cafe, who will be the first point of contact between Tico Coffee Roasters and our retail clients. This person is also responsible for developing a retention strategy that will yield positive long term returning customers. The ideal barista is someone who is passionate about coffee, food and creating incredible guest experiences grounded in respect, empathy, and recognition. Previous experience is not necessary, although it is a plus. Your personality and what you care about will make the difference.Job DutiesGreat customer service with a friendly smileDemonstrate passion and enthusiasm for coffeeEducate customers on all our productsMaintain high quality and consistent product standardsLook for the highest customer satisfactionAccurately process transaction in the POS SystemCup and taste coffee regularly to maintain familiarity with product and quality standardsStay informed with new products and their attributesCommunicate with other team members, management and production to resolve challenges and elevate serviceCreate positive work environmentParticipate in training events which include cuppings, tastings, socials, and workshopsDeliver impeccable hospitality to our guests and your fellow teammatesParticipate in team work to 'dial in' and serve a selection of delicious coffees in a variety of different brewing methods including but not limited to: espresso, pour over, and cold brewExpedite and serve delicious sweet and savory food created by our food partnersDrink your and others' coffee and espresso drinks regularly to ensure quality, uphold our standards, and keep developing your coffee palateSupport your team in keeping the cafe running smoothly and beautifully - these tasks may vary but can include washing dishes, clearing dishes, sweeping, dusting, mopping, cleaning and organizing condiment station, and taking out trashPhysical DemandsStand and walk—must be able to stand for shifts and move around in the trailer and warehousePerform repetitive motion with the hands, wrists and forearms to operate espresso machineryTaste/Smell – ability to detect and perceive smell of coffeeTalk/hear – frequently communicates with customersCarry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionallyDo periodic clean up during and at the end of your shiftRequirementsMust be 18 years old or olderMust be positive, inspiring, respectfulPassionate about coffee, people and creating hospitality and culinary experiencesAbility to manage your own time effectivelyGreat verbal and written communication skills and a desire to share accurately the message and mission of Tico Coffee Roasters to the potential customers, the current ones and the general public at all timesWillingness to work on a flexible schedule and on weekendsExisting Food Handler's Certification or certification within 30 days post hireTrial PeriodSatisfactory internal orientation completionUnderstanding of the products and equipment offered to clientsEffectively complete the assigned tasks in a timely mannerBenefitsOne free 12 oz bag of coffee per monthYou may purchase company products (coffee, tea & wares) at employee discount pricesIn compliance with the California Sick Leave pay, paid sick leave accrues at the rate of one hour per every 30 hours worked, paid at the employee's regular wage rate. Accrual shall begin on the first day of employment.We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job's requirements, our business's needs, and an applicant's qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.All applicants will be considered without regard of race, color, religion, sex, national origin or age.