Admin Assistant - Intern P/T

Reports To: Director of Human Resources Position Summary: The Admin Assistant is responsible for maintaining compliance and coordinating of all telephone calls. Essential Job Functions/Responsibilities: * Communicates effectively on the telephone with patients, families and staff. * Answer the telephone and assist callers to ensure we “close the loop” with all clients and caregivers inquiries. * Manages incoming, outgoing and interoffice mail.

• Monitor caregiver files for compliance and proactively update credentials, certifications, and required documentation as necessary.
• Notifies supervisor of issues requiring higher- level resolution.

Complies with all applicable Policies and Procedures. * Performs other duties assigned by the manager. Qualifications: * Must be a high school graduate. Some college or business schools are a plus. * Exceptional telephone communication skills. * Exceptional customer service and problem-solving skills with both internal and external customers. * Ability to communicate effectively with elderly individuals and with para-professional caregivers.

• Attention to detail, along with excellent organizational skills.

Exceptional interpersonal and critical thinking skills. * Possess working knowledge of Microsoft Office Suite, including Word, and Excel applications and Google Suite. * Ability to multitask, work under pressure with changing priorities and short deadlines. * Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.