Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Zillion Technologies, Inc.

Remote job

Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Title

Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions

Job Location

Glen Allen, VA, 22546 (Remote)

Job Description

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications

Basic understanding of VISA rules/disputes
Excellent communication skills, including writing, editing, proof reading, and speaking
- Ability to lead projects independently.
- Ability to address audiences of varying sizes internally and externally
- Ability to exercise sound business judgment
- Working knowledge of generally accepted business practices for internal communications
- Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change and comfortable with ambiguity.
Previous debit card fraud experience/understanding
Previous Reg. E dispute experience.

Additional Information

Praveen Kumar, Sr. Recruiter

ZILLION TECHNOLOGIES, INC

Email: praveen(at)zilliontechnologies(dot)com

Direct: View phone number on click.appcast.io

Website:

Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.

Zillion Technologies, Inc

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Vacancy posted 4 days ago

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