Client Site Liaison II (Laboratory Send Outs Technician)

Client Site Liaison II (Laboratory Send Outs Technician)

Virginia Mason Medical Center, Seattle, WA Hourly Pay Range: $22.40 per hour - $28.08 per hour Schedule: Monday - Friday (40 hrs/wk) 10:30 AM - 7:00 PM Department: Client Site Liaisons - 916

Primary Purpose: This position is for an on site processor at Virginia Mason Medical Center in Seattle, Washington. The Client Site Liaison II works at the client site and acts as a liaison between the client and ARUP's Client Relations Training, Business Development, Technical, Marketing and Support Services division to include Specimen Processing, Information Technology, Logistics and Transportation, Quality and Compliance, and Exception Handling. The Client Liaison II interacts with clients to resolve issues related to specimen submissions and acts as a resource for client questions. Aliquot, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory. Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines.

About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions: Pour off, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines Hold a current Certification of Completion for Handling, Packing and Shipping Infectious Substances Be familiar with all aspects of packing and transport of Category A, Category B Detect and resolve issues related to test or specimen submissions before shipping to ARUP. Receive and initiate calls between the client site and ARUP Provide information for clients which may include information regarding specimen requirements, fees, turnaround times and referral laboratory vendors Assist in distributing technical information, hotlines, test bulletins and company updates to the client Keep the client current on all value added services that ARUP supports, such as ATOP, Connect and Consult Research pending test lists for ARUP specimens Reads, understands and complies with SOP's related to the position Order and maintain supplies related to ARUP testing, keeps required inventories on hand Employee may be asked to locate ARUP documentation for Public Health reporting. The individual does not report the results to a public health agency Be familiar with CAP, NY and other regulatory agency requirements where applicable Maintain contact with the local and regional couriers to ensure shipment schedules are maintained, retrain as necessary Maintain required records and documentation Be competent with Clients LIS, ARUP Connect Other duties as assigned

Physical and Other Requirements: Stoopin Reaching Mobility Communicate PPE ARUP Policies and Procedures Sedentary Work Fine Motor Control

Qualifications

Education: High School Diploma or Equivalent or better. Associates Degree or better in Biological Sciences or related field. Bachelor's Degree or better in Biological Sciences or related field. Experience: Bachelor's degree in science or related with one (1) year of experience in specimen processing, phlebotomy or lab experience in a clinical laboratory setting Or Associate's degree and two (2) years of specimen processing, phlebotomy or lab assistant experience in a clinical laboratory setting Or one (1) year of specimen processing at ARUP labs Or High school diploma or equivalent and three (3) years of specimen processing, phlebotomy or lab assistant experience in a clinical laboratory setting Type 30 words per minute

Preferred: Medical Laboratory Technician certification from ASCP Experience in all areas of Specimen Processing Experience processing reference laboratory specimens Experience using ARUP Connect and Lab information systems Intermediate level computer skills and knowledge including word processing, laboratory information systems and/or hospital information systems

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.