Banquet Captain - Canopy by Hilton Sioux Falls Downtown

Join the team at Canopy by Hilton Sioux Falls Downtown, where modern style meets the natural beauty and energy of downtown Sioux Falls. Located near the iconic Falls Park and surrounded by a vibrant local scene, our hotel is a hub for connection, celebration, and unforgettable experiences.

We offer over 16,000 sq. ft. of event space, including our stunning Legacy Ballrooms, perfect for weddings, receptions, corporate gatherings, and community events. From elegant celebrations to lively local events, our team plays a key role in bringing every moment to life.

As part of our team, you’ll:

• Help create memorable guest experiences in one of Sioux Falls’ premier event destinations
• Support weddings, receptions, and special events in our Legacy Ballrooms and event spaces
• Deliver warm, welcoming service that reflects the spirit of the Sioux Falls community
• Work in a fast-paced, team-oriented environment where no two days are the same

We’re looking for individuals who:

• Enjoy working with people and creating meaningful experiences
• Thrive in a dynamic, event-driven setting
• Take pride in representing the local charm and hospitality of Sioux Falls

Why Join the Team: 

• Be part of a growing downtown destination
• Work in a beautiful, modern space connected to the city’s culture and outdoors
• Help guests celebrate life’s biggest moments—from weddings to milestone events

Shift Pattern: Must have full open flexibility to work AM/PM/weekends/holidays if needed

Pay Rate: $15.00 plus gratuities 

The Benefits – Hilton is proud to support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources, including the Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Banquet Captain, you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
• Participate in and lead department meetings
• Process banquet checks accurately and efficiently for payment
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!