Service Advisor
Martin Automotive Group Inc.
Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.
Responsibilities:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers
* Must have high school diploma or GED
* Proven record of achieving exceptional Customer Satisfaction
* At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
* Above average energy level
* A desire for a long term career with a growing organization
* Bilingual preferred but not required
* Personal and professional integrity
Vacancy posted 2 days ago
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