Manager, Systems Engineering

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Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

The Build and Automation team is a critical part of Salesforce's infrastructure engineering organization, responsible for coordinating and securing build activities in restricted environments. We are looking for a Manager of Systems Engineering to serve as the key liaison between build engineers and commercial service teams, driving compliance, automation, and operational excellence in classified environments.

Responsibilities

• Coordinate build activities in restricted regions, serving as the liaison between build engineers and the commercial service teams that own and operate services.
• Collaborate with technical staff to resolve complex issues, drive Root Cause Analyses (RCAs), and transition findings to the Global Solutions team.
• Automate the detection and resolution of recurring build issues, and identify new opportunities to improve processes within the restricted environment.
• Ensure all work aligns with internal compliance policies and prepare or assist with technical proposals for new work opportunities.

Required Qualifications

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph required.
• 2+ years of proven experience managing a team of developers or engineers in a restricted environment.
• Systems engineering experience in enterprise-scale internet service engineering or a related support role.

Preferred Qualifications

• Bachelor of Science (BS) or higher degree in Computer Science plus relevant job-related experience.
• Expertise in Kubernetes-based deployments and development.
• Hands-on experience configuring and running Amazon Web Services (AWS) using the Command Line Interface (CLI) / Software Development Kits (SDKs).
• Experience within both the Intelligence Community (IC) and Department of Defense (DOD) environments, and with distributed systems at scale.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

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Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

The typical base salary range for this position is $148,500 - $223,900 annually.

We believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

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