Research Associate

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

The Community Health Worker Institute (CHWI) at Montefiore Einstein is a new Institute of excellence dedicated to helping patients navigate social determinants of health. The Research Associate is a core member of CHWI's research team, supporting patients living with type 2 diabetes by reducing barriers to diabetes management, improving access to care, and helping patients navigate complex health and social service systems.

In this role, the Research Associate will support patient engagement in a research study aimed at improving uptake of diabetes management technology to support better long-term disease outcomes. The position works closely with patients, interdisciplinary clinical teams, social service providers, and CHWI's research and operations teams. Reporting to the program manager, the ideal candidate will draw on their community experience and direct experience working with patients to help shape the study's implementation strategy and support integration of the research intervention into primary care settings. The ideal candidate should also have experience working with people living with diabetes, and experience implementing research interventions.

Responsibilities

• Execute non-clinical research operations and protocols to support T2D_CATCH research study.
• Partner with Principal Investigators and Research Managers to oversee daily study activities and protocols.
• Inform the content of research materials and strategy based on knowledge of diabetes management; and participant feedback and experience.
• Assist in developing study protocols, policies and workflows.
• Follow study protocols, policies, and workflows.
• Inform and adapt study training materials.
• Conduct one-on-one virtual or in-person sessions for eligible study participants.
• Promote shared decision making on use of diabetes technology between study participants and their health care provider.
• Follow up with study participants to ensure engagement, coordinate uptake of diabetes management technology, ensure barriers are reduced, and needs are met.
• Collect research data.
• Assess participants’ social needs and link patients to needed services.
• Track and document patient contacts, services provided and follow up outcomes.
• Follow standard documentation protocols, including documentation within REDCap and Epic.
• Attend and contribute to regular study related meetings, training sessions, and Community Advisory Board sessions.
• Build and maintain positive working relationships with internal and external teams/organizations to support social needs navigation.
• Perform other duties as assigned by the Principal Investigator or Research Manager.

Requirements

• High School Diploma/GED.
• 2–4 years of related research experience preferred.
• Background or exposure in fields such as Clinical or non-clinical Research, Data entry, Health-Related Social Needs, or Community Health preferred.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Previous experience operating clinical research databases, specifically, REDCap and EPIC, for data entry.
• Data entry experience preferred.
• Community health worker training or experience is highly valued.
• Bilingual Spanish speaker - preferred.
• Strong organizational, time management, and multitasking skills.
• Excellent interpersonal and professional communication skills.
• Must demonstrate good judgment, initiative, and attention to detail.
• Ability to work independently and in teams, handle sensitive research data with strict confidentiality, and manage multiple priorities effectively.
• Experience with research grant administration and IRB compliance processes preferred. CITI Program Training (Human Subjects Research & GCP) required.

Shift: Monday to Friday 8:300A – 5:00P