Sr. Enablement Business Partner - CBU

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM). What you’ll do As a Sr. Enablement Business Partner for CBU in North America, you will partner closely with Commercial sales leaders, frontline managers, and cross‑functional stakeholders to diagnose performance gaps, design targeted enablement programs, and reinforce critical selling behaviours. You will serve as the primary enablement partner for your assigned region/segment, helping shape the GTM enablement strategy in alignment with business priorities, OKRs, and local stakeholder needs. In this role, you will own the strategic, end‑to‑end enablement plan and calendar for your supported teams. You will design, deliver, and measure enablement programs that accelerate talent development across products, segment/industry knowledge, and role‑based competencies, ultimately driving stronger customer conversations and revenue growth. Partner with Commercial sales and other GTM leaders to understand strategic objectives, business priorities, and performance targets Translate strategic objectives into quarterly enablement plans that address skill, process, and execution gaps Collaborate with regional COMM leaders and frontline managers to identify specific team‑and‑individual‑level performance gaps Analyze data from the sales tech stack (e.g., Gong, Salesforce) to identify trends and inform targeted, strategic enablement interventions Demonstrate thought leadership by synthesizing business signals (e.g., pipeline health, conversion trends, segment performance, customer feedback) to surface performance gaps and learning opportunities Build and execute customised enablement plans (where needed) tied to measurable performance outcomes, not just training completion Coach frontline managers on how to drive, inspect, and reinforce performance within their teams Serve as the primary enablement point of contact for the COMM teams you support Design and deliver targeted training programs for COMM sales teams based on business needs and performance data Facilitate live and virtual sessions, including workshops, deal clinics, role plays, and practice forums focused on core sales skills (e.g., discovery, negotiation, objection handling, value selling, adoption, and renewal) Reinforce adoption of sales methodologies (e.g., MEDDICC), internal processes, and tools (e.g., Gong, Hub/ACE, Salesforce) that your stakeholders rely on to execute Act as a strategic feedback loop to Enablement, Product, and GTM Operations by sharing actionable insights from the field Recommend, iterate, and refine enablement programmes (including onboarding) based on performance metrics, rep and manager feedback, and market or GTM changes Partner with Enablement Operations and analytics teams to track the impact of enablement initiatives on key KPIs (e.g., win rate, pipeline coverage, deal velocity, product adoption) Partner with the Global Enablement Program Manager for COMM, Product Marketing, Product, and GTM Operations to ensure GTM initiatives are supported with enablement programmes that drive execution and adoption Collaborate with the global enablement programme manager to design enablement plans, prioritise content needs, and provide clear recommendations that inform content development Work closely with fellow Enablement Business Partners to share best practices and ensure consistency in training and messaging across GTM functions Ensure training and enablement assets are aligned to current product messaging, ICP and segment motions, and GTM strategies for the teams you support Align with global enablement content, Product Marketing, and Ops teams to ensure enablement plans support launches, sales plays, and broader GTM campaigns Job Designation Hybrid: Employee divides time between in‑office and remote work. Minimum 2 days per week on-site; weekly in‑office expectation. Designation may change based on business needs. Qualifications Basic Bachelor’s degree in Business, Marketing, Sales, or a related field 8+ years of experience in Mid‑Market Sales, Sales Enablement, Sales Strategy, or Sales Leadership Experience delivering training – virtually or in person to a large group of stakeholders Experience with COMM sales motions, including high‑velocity and volume‑based strategies to drive product adoption and consumption in a SaaS environment Experience with COMM sales stages and methodologies (e.g., MEDDICC) and how to operationalise them through targeted enablement programmes Experience influencing Sales leaders and driving behaviour change through enablement programmes Experience in enablement platform technologies including LMS such as Seismic Preferred Experience designing and executing enablement programmes tied to sales KPIs (pipeline generation, lead‑to‑opportunity conversion, win rates, quota attainment) Familiarity with performance coaching and behaviour change strategies Prior experience in B2B SaaS or tech environments, especially with complex, enterprise‑level sales Sales enablement, coaching, or training certifications (e.g., ATD, Challenger, MEDDIC) Ability to analyse performance data to identify enablement gaps and recommend interventions Experience leading cross‑functional projects or mentoring junior team members Excellent communication skills – both verbal and written Benefits Pay: Base salary ranges vary by location. For California: $132,700 – $206,800 base salary. For Washington, Maryland, New Jersey, and New York (including NYC metro area): $126,500 – $182,500 base salary. Bonus: Variable incentive pay for Sales roles dependent on achievement of pre‑established sales goals; non‑Sales roles eligible for a company bonus plan based on wages and company performance. Stock: Eligible for Restricted Stock Units (RSUs). Paid Time Off: Earned time off and paid company holidays based on region. Paid Parental Leave: Up to six months off with your child after birth, adoption, or foster care placement. Health Benefits: Options for 100% employer‑paid and minimum employee‑contribution plans from day one. Retirement Plans: Employer contribution options for retirement and pension programs. Learning and Development: Coaching, online courses, and education reimbursements. Compassionate Care Leave: Paid time off following the loss of a loved one and other life‑changing events. Work Authorization Notice Applicants must be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship. No visa sponsorship or immigration support is provided for this position. Equal Opportunity Employer Docusign is an Equal Opportunity Employer. We encourage talent that brings a range of perspectives to apply for our open positions. Hiring decisions are based on experience, skill, aptitude and a can‑do approach. Discrimination on the basis of race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category is prohibited. Other Information This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming. #J-18808-Ljbffr Docusign