RN Supervisor - Family Connects New Orleans
Ochsner Health
Job Overview This job supervises the nursing staff who provide home visits to families with newborns, as well as the administrative staff who support the program. The supervisor ensures support and assessment of family needs in 12 domains of physical and psychosocial well‑being and facilitates referrals and connections to community agencies to support families in these areas. The supervisor leads the team of clinical and non‑clinical staff to schedule, visit, and support families in the community using the evidence‑based home visiting protocol. Education Required: Associate’s degree in nursing. Preferred: Bachelor’s or master’s degree in nursing. Work Experience Required: 2 years of home care experience, including 1 year in a maternal‑child setting in a hospital. Clinical experience related to postpartum/child health, home visiting, lactation education, domestic violence, substance abuse and/or depression, maternal/child health, social work, or other related fields. Certifications Required: Registered nurse (RN) license in state of practice. BLS certification from American Heart Association. Valid driver’s license in state of practice. Preferred: Certified Lactation Educator or Consultant. Proficiency in Spanish. Knowledge, Skills, and Abilities Leadership skills and ability to supervise a team with clinical and non‑clinical staff. Clinical skills and ability to appraise situations and make decisions. Proficiency in using computers, software, and web‑based applications. Effective verbal and written communication skills and ability to present information clearly and professionally and work effectively with diverse patient populations. Customer service skills and ability to manage a flexible yet demanding schedule. Ability to work with the nurse supervisor to implement practice improvement and clinical development plans. Interpersonal skills and ability to work in a team of clinical and non‑clinical staff. Effective time‑management, organization, and multitasking skills. Job Duties Participates and supervises RNs in the education of families on postpartum/child health and lactation and conducting of home visits. Participates and supervises RNs in providing a health and physical assessment of mother and baby in the home to determine well‑being and assessment of risk factors for family, including depression, substance abuse, and domestic violence and appraising of situations and making decisions. Participates and supervises RNs in the establishment of a trusting relationship with families during in‑home visits and engagement of the family to establish a support plan with goals, objectives, and activities that address family strengths and needs. Participates and supervises RNs in ensuring appropriate referrals and connections to community resources, identifying gaps in community services that may be addressed by local partners, and assisting parents in making and attending appointments for doctors, social service agencies, etc. Acts as a liaison between families and other community agencies and serves as family advocate. Participates and supervises RNs in responding to client needs through flexible scheduling of home visits. Helps families improve parenting skills, increase parenting supports, reduce stress, and address needs of parents and assists in creating a health plan for entire family. Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Performs other related duties as assigned. Physical and Environmental Demands Medium work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to hazardous medications or waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Equal Opportunity Employer The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. #J-18808-Ljbffr
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