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Help Desk Specialist

$79k
Full-time

M1 Technology LLC

Salary: $79,000 - 79,000 per year Requirements:

  • High school diploma or equivalent preferred
  • Basic knowledge of computers and common software
  • Strong communication, problem-solving, and customer service skills
  • Ability to learn new technology quickly
  • Reliability and attention to detail
  • Previous help desk or IT support experience is a plus, but not required
Responsibilities:
  • Respond to technical support requests by phone, email, and chat
  • Troubleshoot basic computer, software, and connectivity issues
  • Help users with account and password-related issues
  • Set up and support computers, printers, and other devices
  • Document and track support requests
  • Escalate complex technical problems when necessary
  • Provide clear, professional assistance to users
  • Follow up to confirm technical issues are resolved
Technologies:
  • Support

More:

We are seeking a friendly and reliable Help Desk Specialist to support employees and customers with basic technology issues. We value a helpful, problem-solving approach to user support.

last updated 40 week of 2026

Vacancy posted 2 days ago
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