Nurse Manager (RN)

Nurse Manager

Has 24-hour accountability for the quality and efficiency of the department's nursing care. Responsible for maintaining staffing within the productivity standard and when variances occur, investigates contributing factors. Is responsible for the performance improvement planning and monitoring for the department. Has a good working knowledge of various psychiatric diagnoses and is a resource for nurses and mental health technicians. Provides staff education, coaching, counseling, and evaluations within the department. The nurse manager works in collaboration with all departments throughout the hospital.

Duties include but are not limited to:

Consistently supports the hospital's Spirit of Serving Standards, in line with the Mission, Vision and Values of Dallas Behavioral Healthcare Hospital.

Follows the guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).

Promotes a culture of safety for patients and Associates through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment.

Maintains staffing within productivity standards and investigates variances and reports findings in a timely fashion. Adjusts staffing for acuity and unusual situations.

Monitors and trends Performance Improvement activities and makes suggestions for improvements as needed. Appropriately involves the nursing staff in this process.

Strives to improve Employee Satisfaction.

Responsible for ensuring that the Patient Advocacy process is adhered to.

Has an excellent working knowledge of patient rights and other regulatory standards.

Ensures nursing staff is educated about policy changes and performance expectations.

Participates on committees outside the department and represents the department in a professional manner.

Interviews, hires, and supervises designated staff members. Maintain, track and trend the productivity of employees.

Prepares payroll and completes monthly work schedules in accordance with budget and to ensure adequate staffing levels and minimal overtime. Reports labor variances as required.

Performs employee evaluations in a timely manner; utilizing standard trended individual and department performance measures. Ensure competencies are met and competency checklists are appropriately maintained.

Working knowledge of the capital and budgetary process.

Supports, reviews, and understands CMS/TJC/TXDHS compliance activities and expectations. Departmental compliance with regulatory standards.

Actively engaged in cost control with regard to quality outcomes without compromise to patient safety or quality of care.

Supportive of the compliance program set forth by the hospital and demonstrated by:

- Upholds the Code of Ethics and Corporate Compliance.

- Adheres to dealing appropriately and fairly with employee misconduct.

- Enforces all compliance policies as they pertain to his/her area.

- Provides and assures timely compliance education as requested by the Compliance Officer and/or through corporate initiatives.

Investigates customer service issues and incidents; facilitates positive outcomes and education.

As a Nurse Leader, sets an example to all staff in their daily activities and performs duties as assigned and requested.

• Education: BSN from an accredited college or university preferred. CPR, Behavior Managing Program (obtained within 30 days upon hire)
• Required Licenses: Valid Texas RN license in good standing required. BSN preferred
• Experience: At least five years experience working in the psychiatric field plus two years management experience.
• Must be 21 years old or older.
• Additional: Bi-lingual (English/Spanish) a plus
• Knowledge, Skills & Abilities:
• Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual psychotherapy. Symptoms and behavior patterns of emotionally disturbed mentally ill patients.
• Advanced knowledge and clinical skills in diagnosis and treatment of mental health. Professional nursing principles, procedures, and techniques used in the care and treatment of psychiatric patients. Social, psychological, and physical factors of mental and emotional disorders. Medical and psychological terminology. Medications, including psychotropic drugs, and effects on psychiatric patients. Control, preparation and administration of medications.
• Demonstrates sound leadership skills and utilizes these skills in organizing the activities and schedules for medical and/or non-medical tasks of the Child, Adolescent and Adult for a given shift; record of consistently high quality of clinical and interpersonal skills to be an exemplary role model to others
• Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures.
• Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care; thorough familiarity of psychopharmacy and the use of psychotropic medications with child, adolescent or adult psychiatric population, basic teaching and training skills helpful; problem-solving; organizational and time management; crisis intervention skills
• Ability to apply professional nursing care principles and procedures in the evaluation and treatment of psychiatric patients. Develop interpersonal therapeutic relationships with psychiatric patients.
• Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. Provide prompt, efficient, and responsive service.
• Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.
• Excellent written and oral communication skills; skills in facilitating and/or co-facilitating process-oriented and didactic groups.
• Screening: Must successfully pass background check, drug screen, physical and be able to provide positive employment references.
• Physical Demands: With or without reasonable accommodations, must be able to stoop, kneel, crouch, reach, stand for sustained period of time, walk, pull, lift, raise and move objects from position to position (up to 50 lbs), finger grasp; feel sizes, shapes, temperatures, and textures; express or exchange ideas orally and potentially loudly, accurately, or quickly; visually detect, determine, perceive, identify, recognize, judge, observe, inspect, assess; perceive the nature of sound with or without correction; perform repetitive motions of the wrist, hands, or fingers. Light work most of the time, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently; and occasionally medium work, that is exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the hospital.

If you are among the most competitive and qualified candidates for the job, you will be contacted directly by one of our hiring managers. Due to the high volume of applications we receive, we are unable to respond to individual inquiries regarding your application status. Good Luck & we hope to meet you soon!

Dallas Behavioral Healthcare Hospital is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.