Social Worker

At TeleMate Health, we are dedicated to transforming healthcare delivery through innovative solutions. Our mission is to provide a level of monitoring and clinical intervention that fills healthcare gaps and promotes patient well-being. We deliver individualized, holistic care while connecting in a way that's effective and meaningful for each patient. We are seeking a compassionate and dedicated Bachelor of Social Work (BSW) or Master of Social Work (MSW) professional to join our dynamic care team!
Position Overview As a TeleMate Health Social Worker, you will play a vital role in supporting patients' overall health and wellness through resource coordination, education, and advocacy. Working closely with the care team, you'll help patients overcome barriers to care, promote engagement, and improve quality of life. This position offers work-life balance, and the opportunity to make a meaningful impact on patients' lives from the comfort of your home.
Key Responsibilities

• Conduct basic psychosocial assessments to identify patients' needs, challenges, and available supports.
• Collaborate with the care team to create individualized plans addressing social and environmental factors that impact health.
• Connect patients with appropriate community resources, benefit programs, and support services.
• Provide education to patients and caregivers on navigating healthcare systems and available resources.
• Serve as a patient advocate, ensuring care aligns with the patient's goals and preferences.
• Communicate with healthcare providers and agencies to promote coordination of care.
• Accurately document all interactions and interventions in the electronic health record (EHR).
• Monitor patient progress and follow up to ensure needs are met.
• Identify and escalate urgent psychosocial or behavioral health concerns to appropriate team members.

• Bachelor's degree in Social Work (BSW) from an accredited program.
• Current, active social work licensure
• Strong understanding of community resources and social determinants of health.
• Excellent communication and organizational skills.
• Compassionate, patient-centered approach with strong advocacy skills.
• Ability to work independently and manage time effectively in a remote environment.
• Experience with EHR systems and telehealth platforms preferred.
• High-speed internet connection and a private, secure workspace at home where conversations remain confidential.
• Experience supporting geriatric or chronically ill populations preferred.
• Fluency in English required; additional languages are a plus.
• Must reside in the U.S. and be legally eligible to work for any employer.
• Must pass a background check.

• A supportive, collaborative remote work environment.
• Medical, dental, and vision coverage available through BCBS - TeleMate Health covers 50% of the employee's medical insurance premium.