Office Service Associate

Office Service Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Key Requirements

• Ability to support team with flexibility and accuracy.
• Essential Functions: Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
• Assist in maintaining files as needed
• Scan documents as requested
• Print documents as requested
• Mail and file all department documents with accuracy, efficiency and in a timely manner.
• Includes folding, mailing, filing
• Keep printers and printer areas stocked
• Prepare mailings and packages, send out
• Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner
• Clerical Support one of the following teams
• Assign work from incoming outlook boxes based upon defined assignments
• Data entry into department applications with accuracy, efficiency and in a timely manner.
• Order new hire equipment, i.e. cell phones, computers, security access etc.
• Listen to sales records and capture pertinent information
• Order department supplies as requested
• Create help desk tickets and act as liaison for facilities department requests
• Legal Affairs o Create binders as requested
• Create help desk tickets
• Answer department phones
• Compile and post departmental scorecards
• Assist with basic reporting needs
• Stock and maintain department supplies

Qualifications

• Excellent verbal and written communication skills
• Ability to abide by Client policies
• Maintain regular attendance based on agreed-upon schedule
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches Required Education: High School Diploma or equivalent.
• Required Experience: 0-2 years of experience
• PC experience in a Windows environment. Experience using Microsoft Word. Filing experience preferred. Experience with customer service