Traveling Technology Specialist

About the RoleAs a Traveling Field Implementation Technician, you’re F3’s go-anywhere expert. When a new market launches, a big rollout needs extra hands, or a customer is somewhere our local teams can’t reach, you’re the one on the next flight out. You’ll spend your work week on the road across the US and Canada, installing, troubleshooting, and training at restaurants, hotels, concert venues, grocery stores, corner bodegas, and everywhere in between. Wherever business happens, you’ll keep checkout lines moving, front desks checking in, and teams running without missing a beat.What to Expect: Travel and ScheduleHeavy travel of up to 100% during active deployments, which may include continuous travel Monday through Friday and overnight stays away from home throughout the work weekBetween deployments, fully remote workdays from home are typical, with time spent on remote support, customer training, install prep, and administrative workBe available to work four (4) weekend days per month, as scheduled by managementTravel by plane, rental or personal vehicle, train, boat/ferry, rideshare, and other modes of transportation, as neededSchedules may include early mornings, late evenings, overnight installs, and extended shifts based on customer and business needsHoliday coverage may be required on a scheduled or as-needed basisHours worked, including compensable travel time, must be accurately recorded and are paid in accordance with applicable wage and hour laws and F3 policyAbout F3 TechnologiesF3 Technologies, Inc. is a leading field service technology company specializing in payment technology installations and support. We serve partners across the nation, delivering exceptional service through our dedicated team of professionals. Guided by The F3 Standard, we Focus on People, Foster Belonging, and move Forward Together.What You Will DoTravel continuously Monday through Friday to customer sites across the United States or Canada to install, maintain, replace, and repair Point of Sale systems in personInstall, maintain, replace, and repair Point of Sale systems with customer sites remotely, as assignedTroubleshoot technical issues and provide timely and effective solutionsLead high-level customer engagement during training, go-live, and troubleshooting servicesPartner with scheduling and dispatch to manage travel itineraries, and adapt quickly to delays, itinerary changes, and same-day reassignmentsTransport, safeguard, and track company equipment, tools, and inventory while travelingSubmit accurate and timely expense reports and receipts in accordance with F3 travel and expense guidelinesMaintain accurate records of work performed and parts used, including all mandatory documentationCommunicate with customers and team members in a professional and courteous mannerAdhere to safety standards and protocols at all times, including while travelingAdditional responsibilities, as assignedWhat You BringRequiredHigh School Diploma or equivalentMust be 21+ years of ageAbility and willingness to travel up to a full week, with overnight stays away from homeAbility to work four (4) weekend days per month, as well as early mornings, late evenings, overnight shifts, and holidays, as scheduledValid driver's license and a driving record that meets F3 and rental car company requirements, maintained and kept current at all timesValid government-issued identification that meets TSA requirements for domestic or international air travel (REAL ID or equivalent)Valid passport with ability to travel internationallyMust reside within a reasonable distance of a major commercial airportSome roles require fluency in more than one language; this will be communicated and confirmed during the hiring processAbility to multitask and stay organized while working across changing locations and time zonesContinued education, as required; this may include training and educational resources made mandatory by partnershipsPreferredMinimum 1 year of IT or restaurant experiencePrevious experience in a travel-based or field service roleStrong technical skills and knowledge of POS systemsAbility to read and interpret technical manuals and schematicsExcellent problem-solving and troubleshooting skillsAbility to work independently with minimal supervision while on the road, and as part of a teamAbility to navigate and utilize Google Workspace applications and platformPhysical RequirementsAbility to lift, carry, push, and pull up to 50 pounds, including luggage, equipment cases, and hardware during travel, with or without reasonable accommodation.Ability to climb ladders and safely work at heights of up to 15 feet, as required.Ability to work safely in confined or restricted spaces, as required.Ability to stand and/or walk for extended periods, including shifts of up to 16 hours when business needs require.Ability to work flexible hours, including evenings, four (4) weekend days per month, holidays, overnight travel, and extended shifts, as business needs require.Ability to bend, stoop, squat, kneel, reach, climb, and perform other physical movements necessary to access equipment and work areas.Ability to sit for extended periods during air and ground travel, and while working at a computer or performing administrative responsibilities.Ability to complete remote work and administrative responsibilities from hotels, airports, and other travel locations using secure network connections.Ability to work effectively in a variety of customer environments, including commercial kitchens and other operational settings that may involve heat, cold, noise, confined spaces, multiple levels, and fast-paced working conditions.Ability to adapt to frequent changes in location, lodging, climate, and time zones.Compensation and Benefits$23+/hour (depending on experience) + overtime eligibility$4.00/hour shift differential for night and weekend hoursUnlimited PTOHealth, dental, vision, short term disability and life insurance (after 90 days)401(k) with employer matchPaid holidays and parental leaveCompany-provided phone, laptop, and toolsWhy Join F3?Growth opportunities within a rapidly expanding companyA supportive team culture built on real values, not just words on a wallResponsive leadership that listens and invests in your developmentTraining, mentorship, and the tools you need to succeed from day one #J-18808-Ljbffr