Operations/Dispatch/Auto Transport Support

Good Greek Moving & Storage Operations/Dispatch/Customer Service Support

Are you looking for an innovative, fast?paced, and rewarding opportunity to expand your career? LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known as an industry leader in the moving community, Good Greek specializes in local residential and commercial moves, auto transport, storage, and related relocation services.

The Operations/Dispatch/Customer Service Support role is a critical and multifaceted role supporting day?to?day operations. This position works closely with local moving crews, auto transport, operations, compliance personnel, and customers to ensure seamless execution of services. Become a key member of the thriving Good Greek team.

We are seeking an innovative, forward?thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and transportation partners. To be successful in this role, you must be highly organized, socially confident, customer?service driven, and able to multitask in a high?volume environment. This role ensures smooth office operations while maintaining compliance with all applicable regulations.

Good Greek is a leader in the industry, offering competitive compensation and benefits. APPLY TO LEARN MORE!

Key Skills / Qualifications

• Detail?oriented with strong organizational skills
• Skilled in documenting and managing shipment and transport data
• Accurate and efficient data entry
• Strong phone etiquette and communication skills
• Excellent listening and verbal communication abilities
• High?energy, dependable, and solutions?focused
• Proficient in reporting and tracking operational data
• Strong ability to multitask and prioritize under pressure
• 13 years of dispatch or operations experience (moving or transportation preferred)
• Experience supporting local moving operations and/or auto transport strongly preferred
• Bilingual a plus

Core Responsibilities

• Plan, schedule, and coordinate local moving jobs and auto transport assignments
• Set and manage daily crew schedules and vehicle availability
• Maintain strong working relationships with local movers, drivers, helpers, and auto transport partners
• Ensure adequate labor and equipment capacity to meet scheduled jobs
• Answer incoming calls and conduct follow?up communications with customers and drivers
• Enter, update, and maintain accurate job data in the CRM and dispatch software
• Field customer service inquiries related to local moves and auto transport logistics
• Provide ETA updates in company software and document notes in shipment records
• Monitor drivers and movers to ensure compliance with DOT and company safety regulations
• Communicate changes in schedules, delays, or issues with customers and customer service teams
• Track driver and transporter locations and activities in real time
• Log and report incidents, delays, or compliance issues as required

Job Type

• Full?Time
• Salaried Position

Salary & Benefits

• Competitive compensation package
• Comprehensive benefits available
• Paid training

Good Greek and its affiliates are Equal Opportunity Employers. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.