Staff Accountant

Reports to: Chief Financial Officer About ETTEO Technology ETTEO Technology is the parent company of two growing businesses: LogistixAI is a modern SaaS platform that helps enterprises manage field service, delivery, installation, repair, dispatch, and customer communications at scale. ServiceIT is a nationwide field services organization providing installation, repair, maintenance, and other technical services for major enterprise clients. Together, our businesses combine software and field operations to solve complex service-delivery challenges. We are looking for a highly capable Staff Accountant who can take ownership of core accounting processes, bring structure to operational complexity, and help us scale intelligently. Position Overview The Staff Accountant will support day-to-day accounting operations across both LogistixAI’s SaaS business and ServiceIT’s nationwide field service operations. This is not a passive bookkeeping role. We are looking for someone who takes ownership, identifies inefficiencies, solves problems independently, and creates structure where processes are complex or still evolving. You will work closely with the CFO, Operations, and the broader leadership team to maintain financial accuracy, improve operational efficiency, strengthen internal controls, and provide dependable financial reporting. Key Responsibilities Month-End Close and Financial Reporting Support and complete month-end revenue close activities. Prepare and maintain account reconciliations. Review income statement and balance sheet accounts for accuracy. Review draft financial statements and investigate discrepancies. Prepare gross-margin reporting by technician, client, service type, and product. Support the CFO with timely and accurate financial reporting. Maintain clear schedules and supporting documentation for close activities. Accounts Receivable and Billing Generate and submit invoices for ServiceIT enterprise clients. Create and distribute recurring monthly invoices for LogistixAI SaaS customers. Monitor accounts receivable aging and follow up on outstanding balances. Reconcile client payments to open invoices. Investigate and resolve billing discrepancies. Coordinate with Operations and client contacts to validate billing details. Maintain accurate, organized, and up-to-date accounts receivable records. Help improve the consistency and predictability of client billing. Accounts Payable and Expense Management Process vendor invoices and support timely, accurate payments. Maintain vendor records, payment information, and W-9 documentation. Reconcile corporate credit card transactions and employee expense reports. Enter employee expenses into QuickBooks. Assist with contractor and vendor 1099 tracking and preparation. Identify duplicate, incorrect, or unusual charges. Investigate missing documentation and resolve payment discrepancies. Maintain clean and accurate accounts payable records. Technician and Contractor Payment Support Research and triage technician and contractor payment discrepancies. Assist with validating contractor payout calculations. Reconcile information between operational systems, payment records, and payroll or contractor reports. Work closely with Operations to resolve payment questions and disputes. Identify recurring payment issues and recommend process improvements. Help ensure technician payments are accurate, timely, and well documented. Process Improvement and Internal Controls Identify opportunities to automate and streamline accounts receivable, accounts payable, reconciliation, and reporting workflows. Build structured Excel tools for financial analysis, reconciliation, and reporting. Document accounting procedures and establish repeatable processes. Improve internal controls and supporting documentation. Partner with Operations to ensure financial processes align with operational workflows. Help reduce manual work, billing errors, duplicate activity, and unnecessary rework. Bring a systems-oriented mindset to accounting and financial operations. Required Qualifications Three or more years of accounting experience. Strong knowledge of accounts receivable and accounts payable processes. Experience supporting month-end close and account reconciliations. Experience reviewing income statement and balance sheet accounts. Strong attention to detail and a commitment to financial accuracy. Ability to manage multiple priorities in a fast-moving environment. Strong written and verbal communication skills. Ability to work effectively with Finance, Operations, leadership, vendors, contractors, and enterprise clients. Advanced Excel Skills This role requires a strong Excel user who is comfortable working with large and sometimes imperfect datasets. Candidates should have hands-on experience with: XLOOKUP and VLOOKUP INDEX and MATCH Complex formulas Data cleanup and normalization Variance analysis Building repeatable financial and operational reporting tools Technology and Systems Skills The ideal candidate is highly computer literate and comfortable working across multiple systems. You should be able to: Navigate accounting software, operational platforms, SaaS tools, and enterprise systems. Learn new software and workflows quickly. Move confidently between multiple sources of financial and operational data. Understand how operational activity flows into billing, payments, and financial reporting. Use technology to improve accounting processes rather than relying solely on manual work. Experience with QuickBooks is strongly preferred. Ownership and Problem-Solving We are looking for someone with a high degree of initiative and personal accountability. You should be: A self-starter who follows issues through to resolution. Comfortable working through ambiguity. Willing to investigate problems rather than simply report them. Able to identify the root cause of discrepancies. Organized, dependable, and proactive. Detail-oriented while still understanding the broader business impact. Comfortable recommending better ways to structure and complete financial work. Someone who keeps the CFO and leadership informed without needing to be prompted. What Success Looks Like After Six Months Accounts receivable aging is organized, actively managed, and predictable. Client billing is timely and billing errors have been reduced to near zero. Month-end reconciliations are accurate, complete, and consistently delivered. Technician and contractor payment discrepancies are identified and addressed proactively. Accounts payable and expense records are clean and well supported. Core accounting processes are clearly documented. Repetitive financial workflows have been improved or automated where practical. The CFO receives reliable, timely, and well-organized reporting support. Finance and Operations have a more consistent process for resolving billing and payment issues. This position supports both a SaaS technology company and a nationwide field services operation. The work is fast-paced, operationally complex, and highly collaborative. This is an on-site role based in Atlanta, Georgia, with an expectation of working from the office four days per week. #J-18808-Ljbffr