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Impactful Training & Engagement Specialist

Alliant Insurance Services

Alliant Insurance Services in Boise, Idaho is seeking a Quality Assurance Specialist to oversee quality reviews of client interactions and develop training programs for the Benefits Advocate team. This role involves tracking customer satisfaction metrics and ensuring compliance with established standards. The ideal candidate will possess a Bachelor's Degree, 2+ years of relevant experience in customer service or the insurance industry, and strong communication skills. The position promises opportunities for growth within a leading insurance brokerage firm. #J-18808-Ljbffr Alliant Insurance Services

Vacancy posted 2 days ago
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