ENTRY Phlebotomist

Job Description

Job Description

Title: ENTRY Phlebotomist
Location: High Point, NC 27262
Duration: 6+ months Contract (possible extension – temp to hire)
Shift hours: Monday to Friday, 8:30am - 12:30pm

Job Description:
The Patient Services Representative I (PSR I) serves as the face of the company to patients—whether they’re visiting as part of a routine check or for critical health decisions. This entry-level role focuses on providing a warm, compassionate, and professional patient experience from the moment they walk in.

• Greeting patients and assisting with check-ins via self-service kiosk or handheld tablet
• Answering questions and addressing concerns with care and empathy
• Maintaining the cleanliness and order of the waiting area
• Assisting during breaks when Phlebotomists are unavailable
• Training in Phlebotomy to support the team and grow within the company
• Support daily activities under supervisor direction, accurately and on time
• Maintain a professional, safe, and clean environment
• Handle documentation and records as required
• Demonstrate strong organizational commitment and a positive public image

Requirements:

• High school diploma or equivalent
• High level of Front desk customer service experience (critical for this role)
• Willingness to learn and perform Phlebotomy during downtime or staff breaks
• Minimum 1–2 years of face-to-face customer service experience (e.g., retail, hospitality, home health)
• Strong data entry and keyboarding skills
• Must handle patients with compassion and professionalism
• Phlebotomy certification or medical assistant externship.

Important Notes

• Prior Phlebotomy experience is NOT required —this is an entry-level training role
• If a candidate is only interested in front desk duties and not willing to learn Phlebotomy, please do not apply
• Candidates must be punctual, dependable, and able to work full scheduled shifts
• Candidates should live within 20–25 minutes of the worksite to ensure reliability.

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