Customer Service Specialist

Customer Service RepresentativeCentennial, Colorado • OnsiteIndustry: ManufacturingJob Category: AccountingJob Type: Temp to HireSalary: $27 - $29 / HourlyJob DescriptionPosition Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to support customers and the internal team by managing customer inquiries, preparing quotes, providing order and shipping updates, and answering product-related questions. This person will manage multiple customer email inboxes, follow up on current and previous orders, assist with website pricing updates, and develop a strong understanding of an extensive product catalog.The ideal candidate is a confident, organized, and tech-savvy customer service professional with B2B e-commerce experience who communicates exceptionally well, enjoys learning technical products, and takes ownership of delivering a strong customer experience.Salary Range: $27-$29 / hour DOEResponsibilitiesReview and respond to customer inquiries across multiple email inboxes in a timely and professional mannerPrepare and process product quotes based on customer needsFollow up with customers regarding product availability, order status, shipping updates, and lead timesLearn an extensive product catalog and confidently answer customer questionsReconnect with previous customers to identify additional or recurring product needsAssist with basic website pricing and product updatesMaintain accurate customer and order information across internal systemsRequirements1–3 years of customer service experience within a B2B e-commerce environment involving physical products, distribution, or a similar business modelStrong written and verbal communication skills with the ability to write polished, professional customer emailsTech-savvy and comfortable learning new systems, products, and processesStrong organizational, troubleshooting, and data entry skills with excellent attention to detailReliable and consistent with the ability to work onsite five days per weekU.S. citizenship requiredBachelor's degree preferred, particularly in science, marketing, or a related fieldBenefitsTemp-to-hire opportunity with the potential to convert to a permanent position after approximately 3–6 monthsMedical insurance benefits available during the temporary employment periodTwo weeks of paid vacation upon conversionPaid major holidays + paid sick time401(k) benefits upon eligibilityIf you are a confident customer service professional who thrives in a fast-moving B2B environment and wants a stable opportunity with room to grow, apply today. Boutique Recruiting